Dutch Speaking Customer Service Representative – Google Ads Products

Teleperformance

. Act as the first point of contact for Google customers .

Posted 11/9/2026full-timeBarcelona • SpainMid-LevelSenior💰 €18,000 - €21,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on effective communication and problem-solving. Proficient in managing customer inquiries while maintaining compliance with company policies and achieving performance metrics.

Highest-signal resume keywords

C2 Level DutchC2 Level EnglishCustomer ServiceVerbal CommunicationWritten Communication

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Active ListeningDetail-OrientedHighly OrganizedTeam PlayerSolution Orientation

Industry Keywords

Customer InquiriesGoogle AdsKPIComplianceProcess Excellence

About the role

Key responsibilities & impact

Act as the first point of contact for Google customers
Direct customer inquiries to the appropriate department accurately and efficiently
Combine active listening with solution routing to support customer needs or qualify leads for new Google Ads campaigns
Meet or exceed defined KPIs while maintaining a high standard of customer service
Perform all activities in compliance with company policies and procedures
Operate accurately and compliantly while upholding company standards and procedures

Requirements

What you’ll need

C2 level of Dutch and English
Customer-focused with a genuinely friendly and helpful demeanor
Excellent verbal and written communication
Highly organized and able to manage multiple tasks effectively
Detail-oriented and committed to accuracy
Team player eager to contribute to a positive work environment
Desirable: process excellence, collaboration, communication, emotional intelligence, open mindedness, critical thinking, solution orientation, and entrepreneurship

Benefits

Comp & perks

Full-time hybrid position in Barcelona with a competitive salary of 20.555,97€ gross/year, Monday to Friday
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project
Relocation package support
Private Health Insurance
Clear career growth opportunities supported by coaches and a motivating team environment
Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture
Prime office location at the World Trade Center, Barcelona, surrounded by the sea
Diversity, Equity & Inclusion: TP embraces diversity and does not discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences