English Speaking Account Manager – Sales Ads

Teleperformance

. Manage a portfolio of SMB clients advertising on the Client’s platform, serving as their primary point of contact and trusted advisor.

Posted 10/15/2026full-timeBarcelona • SpainJunior💰 €24,299 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing SMB client portfolios, developing tailored digital advertising strategies, and driving client growth through effective communication and relationship-building. Proficient in utilizing Salesforce for account management and performance tracking while adapting to evolving client needs and business models.

Highest-signal resume keywords

Client Relationship ManagementDigital Advertising Strategy DevelopmentSalesforce ProficiencyConsultative Selling SkillsC2 Level English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital AdvertisingAccount ManagementSales StrategyKPI ManagementProcess ImprovementData AnalysisClient RetentionUpsellingCross-SellingPerformance Optimization

Soft Skills

Emotional IntelligenceCollaborationCommunicationCritical ThinkingSolution Orientation

Tools & Technologies

SalesforceGoogle AdsMeta AdsPinterest AdsCRM Systems

Industry Keywords

SMB ClientsAdvertising StrategiesClient SatisfactionCustomer ServiceRevenue Growth

About the role

Key responsibilities & impact

Manage a portfolio of SMB clients advertising on the Client’s platform, serving as their primary point of contact and trusted advisor.
Understand each client's business goals, media objectives, and challenges, and provide tailored advertising strategies that drive measurable results.
Identify upsell and cross-sell opportunities within the existing client portfolio to drive revenue growth.
Conduct regular client meetings to review campaign performance, present data-driven insights, and continuously optimize advertising strategies.
Work with performance targets and KPIs, meeting or exceeding revenue and retention objectives.
Build and nurture long-term relationships with SMB clients to ensure satisfaction, loyalty, and continued investment.
Address inquiries, resolve issues, and provide timely and effective customer-service solutions.
Maintain accurate and up-to-date client information in Salesforce, including account activity, opportunities, and revenue forecasts.
Adapt to evolving client needs, platform updates, and shifting business priorities.

Requirements

What you’ll need

C2 level of English (written and spoken).
At least 18 months of proven experience in sales, account management, or a client-facing role, with the ability to quickly build rapport and drive client growth.
Strong capability in creating and presenting digital advertising strategies tailored to small and medium-sized businesses.
BA/BS degree preferred, or demonstrated career progression showing strong functional expertise.
Proven track record of retaining and growing an SMB client portfolio, with strong consultative and influencing skills.
Prior experience in complex customer service or account management, with a focus on issue resolution, client satisfaction, and process improvement.
Ability to quickly understand new business models, platform updates, and client challenges, adapting efficiently to evolving needs.
Familiarity with digital advertising platforms (Pinterest Ads, Meta, Google Ads or similar) is a strong plus.
Proficiency with Salesforce or other enterprise CRM systems.
Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality.
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals.
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions.
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration.
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights.
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions.
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification.

Benefits

Comp & perks

Full-time (39 hours/week) hybrid position in Barcelona
Up to €2,628 gross/year in bonus
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
Continuous skill development and certifications. Specific sales training.
Clear career growth opportunities supported by coaches and a motivating team environment.
Diversity, Equity & Inclusion: TP embraces diversity and does not discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.