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French Speaking Account Manager – Sales Ads
Teleperformance. Manage a portfolio of SMB clients advertising on the Client’s platform as their primary point of contact and trusted advisor.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing SMB client portfolios, developing tailored digital advertising strategies, and utilizing Salesforce for client relationship management. Proficient in both French and English, with a strong focus on client satisfaction and revenue growth.
Highest-signal resume keywords
Salesforce ProficiencyDigital Advertising Strategy DevelopmentClient Relationship ManagementBilingual Communication (French & English)SMB Client Portfolio Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital AdvertisingAccount ManagementSales StrategyClient RetentionKPI AchievementData AnalysisConsultative SellingIssue ResolutionProcess ImprovementBusiness Model Adaptation
Soft Skills
Emotional IntelligenceCollaborationCommunicationCritical ThinkingSolution Orientation
Tools & Technologies
SalesforcePinterest AdsMeta AdsGoogle AdsEnterprise CRM Systems
Industry Keywords
SMB ClientsAdvertising SolutionsClient GrowthCustomer ServiceRevenue Forecasting
About the role
Key responsibilities & impact- Manage a portfolio of SMB clients advertising on the Client’s platform as their primary point of contact and trusted advisor.
- Understand client business goals, media objectives, and challenges and provide tailored advertising strategies.
- Identify upsell and cross-sell opportunities using the full suite of ad solutions.
- Conduct regular client meetings to review campaign performance, present data-driven insights, and optimise advertising strategies.
- Meet or exceed revenue and retention targets and KPIs.
- Build and nurture long-term SMB client relationships.
- Address inquiries, resolve issues, and provide timely, effective customer service.
- Maintain accurate client information in Salesforce, including account activity, opportunities, and revenue forecasts.
- Adapt to evolving client needs, platform updates, and changing business priorities.
Requirements
What you’ll need- C2 level of French and C1 level of English (written and spoken).
- At least 18 months of proven experience in sales, account management, or a client-facing role.
- Ability to quickly build rapport and drive client growth.
- Strong capability in creating and presenting digital advertising strategies tailored to small and medium-sized businesses.
- Familiarity with digital advertising platforms (Pinterest Ads, Meta, Google Ads or similar) is a strong plus.
- Proficiency with Salesforce or other enterprise CRM systems.
- Proven track record of retaining and growing an SMB client portfolio, with strong consultative and influencing skills.
- Prior experience in complex customer service or account management, with a focus on issue resolution, client satisfaction, and process improvement.
- Ability to quickly understand new business models, platform updates, and client challenges, adapting efficiently to evolving needs.
- BA/BS degree preferred, or demonstrated career progression showing strong functional expertise.
- Process excellence, collaboration, communication, emotional intelligence, open mindedness, critical thinking, solution orientation, and entrepreneurship.
Benefits
Comp & perks- Full-time (39 hours/week) hybrid position in Barcelona
- Up to 2.734€ gross/year in bonus
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
- Continuous skill development and certifications. Specific sales training.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Diversity, Equity & Inclusion: TP embraces diversity and does not discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.