German Speaking Account Manager – Sales Ads

Teleperformance

. Manage a portfolio of SMB clients advertising on the Client’s platform as their primary point of contact and trusted advisor.

Posted 10/8/2026full-timeBarcelona • SpainJunior💰 €26,710 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing SMB client portfolios, developing tailored digital advertising strategies, and utilizing Salesforce for client relationship management. Proficient in both German and English, with a strong focus on client satisfaction and retention through effective communication and problem-solving.

Highest-signal resume keywords

C2 Level GermanC1 Level EnglishSalesforce ProficiencyDigital Advertising Strategy DevelopmentClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSales StrategyKPI ManagementCampaign Performance AnalysisProcess Improvement

Soft Skills

Emotional IntelligenceCollaborationCritical ThinkingSolution OrientationOpen Mindedness

Tools & Technologies

SalesforceGoogle AdsMeta AdsPinterest Ads

Industry Keywords

SMB Client ManagementDigital AdvertisingClient SatisfactionUpsellingCross-Selling

About the role

Key responsibilities & impact

Manage a portfolio of SMB clients advertising on the Client’s platform as their primary point of contact and trusted advisor.
Understand client business goals, media objectives, and challenges, and provide tailored advertising strategies.
Identify upsell and cross-sell opportunities using the full suite of advertising solutions.
Conduct regular client meetings to review campaign performance and present data-driven insights.
Continuously optimize advertising strategies.
Work with performance targets and KPIs, meeting or exceeding revenue and retention objectives.
Build and nurture long-term SMB client relationships to ensure satisfaction, loyalty, and continued investment.
Address inquiries, resolve issues, and provide timely customer solutions.
Maintain accurate client information in Salesforce, including account activity, opportunities, and revenue forecasts.
Adapt to evolving client needs, platform updates, and shifting business priorities.

Requirements

What you’ll need

C2 level of German and C1 level of English (written and spoken).
At least 18 months of proven experience in sales, account management, or a client-facing role.
Ability to quickly build rapport and drive client growth.
Strong capability in creating and presenting digital advertising strategies tailored to small and medium-sized businesses.
BA/BS degree preferred, or demonstrated career progression showing strong functional expertise.
Proven track record of retaining and growing an SMB client portfolio, with strong consultative and influencing skills.
Prior experience in complex customer service or account management, with a focus on issue resolution, client satisfaction, and process improvement.
Ability to quickly understand new business models, platform updates, and client challenges, adapting efficiently to evolving needs.
Familiarity with digital advertising platforms such as Pinterest Ads, Meta, Google Ads or similar is a strong plus.
Proficiency with Salesforce or other enterprise CRM systems.
Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality.
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals.
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others.
Open Mindedness: Considering and appreciating diverse perspectives and ideas.
Critical Thinking: Evaluating information and arguments based on data insights.
Solution Orientation: Finding practical and effective solutions to problems and challenges.
Entrepreneurship: Innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification.

Benefits

Comp & perks

Full-time (39 hours/week) hybrid position in Barcelona
Up to 4.290€ gross/year in bonus
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
Continuous skill development and certifications. Specific sales training.
Clear career growth opportunities supported by coaches and a motivating team environment.
Diversity, Equity & Inclusion: TP embraces diversity and does not discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.