Healthcare Sales

Teleperformance

. Serve as a primary point of contact for clients .

Posted 11/1/2026full-timeRemote • United StatesJunior💰 $16 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to manage communications effectively and resolve inquiries using web-based tools. Proficient in utilizing call scripts and rebuttals to enhance customer interactions and meet transfer targets.

Highest-signal resume keywords

Customer Service ExperienceStrong Communication SkillsAbility to Type 25 Words Per MinuteKnowledge of Windows-Based SystemsSales Background Preferred

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer ServiceSales ExperienceCall Script UtilizationRebuttal TechniquesInternet Speed ProofTyping SkillsProblem-Solving SkillsAnalytical SkillsOrganizational SkillsCritical Thinking Skills

Soft Skills

Listening SkillsCollaborationAbility to Prioritize TasksAbility to Work Under Pressure

Tools & Technologies

Web-Based ToolsDesktop Computer SystemsHardwired Ethernet Connection

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

MedicareOpen EnrollmentInbound CommunicationsOutbound CommunicationsQualified Leads

About the role

Key responsibilities & impact

Serve as a primary point of contact for clients
Manage inbound and outbound communications
Utilize web-based tools to resolve inquiries and provide a positive customer experience
Make outbound calls from qualified leads to Medicare-eligible customers interested in plan options
Assist customers in transferring to a licensed sales agent for their area
Ask required questions using the call script
Utilize rebuttals to overcome caller objections
Explain the benefits of plan options during open enrollment
Meet transfer targets
Appropriately disposition each call

Requirements

What you’ll need

High School Diploma or equivalent
Minimum of 6 months of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems
General knowledge of Windows-based systems
Dedicated workspace near router for hardwired Ethernet connection
Internet minimum 15 Mbps download/10 Mbps upload, ISP under 50ms
Internet connection cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
Proof of internet speed required
Weekend required
Sales background preferred but not required
Customer service and/or sales experience preferred
College degree preferred but not required
Strong communication, listening, analytical, organizational, problem-solving, and critical thinking skills
Ability to collaborate with team members, supervisors, and support departments
Ability to prioritize tasks and work well under pressure
Ability to work within a structured schedule with a variety of shifts

Benefits

Comp & perks

Medical, vision, and dental health benefits
Employment Assistance Programs
Health and personal time off (HPT)
Leave programs as eligible
Competitive 401(k) plans
Life insurance
Supplemental medical coverage
Critical care insurance
Pet insurance
FSA plans
Retailer discounts
Career advancement opportunities
Inclusive and diverse workplace culture
Support for active-duty service members, veterans, and military families