Operations Manager – Sales Ads

Teleperformance

. Analyze and present revenue performance, pipeline, and conversion metrics, identifying improvement actions.

Posted 10/9/2026full-timeBarcelona • SpainMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and data literacy to interpret sales and operational metrics, driving actionable insights and measurable results. Proven ability to manage teams in performance-driven environments while implementing growth strategies and process improvements.

Highest-signal resume keywords

Team ManagementData AnalysisSales ExecutionCommunication SkillsAI Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data LiteracyAnalytical SkillsPerformance MetricsSales StrategiesProcess Improvement

Soft Skills

Strong CommunicationRelationship ManagementOrganizational Skills

Tools & Technologies

Artificial IntelligenceMachine LearningAutomation

Industry Keywords

Revenue PerformancePipeline MetricsConversion MetricsKPI Monitoring

About the role

Key responsibilities & impact

Analyze and present revenue performance, pipeline, and conversion metrics, identifying improvement actions.
Implement acquisition and growth strategies across teams and segments.
Maintain relationships with client and internal stakeholders, aligning performance and priorities.
Identify and implement process improvements to increase productivity, speed, and sales effectiveness.
Monitor team performance across revenue, conversion, and activity KPIs.
Support Team Leaders through regular coaching, performance follow-up, and development focused on sales execution.
Translate business objectives into operational actions that drive measurable results.

Requirements

What you’ll need

Proven experience in managing teams within sales or performance-driven environments.
Fluency in written and spoken English C2.
Strong communication skills with the ability to translate performance data into actionable insights.
Solid analytical skills with the ability to interpret sales and operational metrics.
Ability to build trust and manage relationships with clients and internal stakeholders.
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
AI Proficiency: Understanding and leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation.
Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information.

Benefits

Comp & perks

Full time position (39h per week, Monday to Friday)
Permanent Contract
Competitive Salary.
This is a Hybrid working model in Barcelona.
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
A permanent presence of coaches who will facilitate your personal and professional development
Established career path to grow within the project
Employment with the world's largest provider of contact center services
Excellent work environment, great colleagues, social arrangements and personal development
Diversity, Equity & Inclusion: commitment to embracing diversity and non-discrimination