Sales Customer Service Representative

Teleperformance

. Serve as a primary point of contact for clients .

Posted 9/21/2026full-timeRemote • United StatesJunior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to manage communications across various channels, resolve issues effectively, and meet sales objectives. Proficient in using desktop computer systems and maintaining a reliable internet connection for seamless client interactions.

Highest-signal resume keywords

Customer Service ExperienceSales Objectives AchievementEffective Communication SkillsProblem Resolution SkillsTyping Speed of 25 Words Per Minute

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer ServiceSales ExperienceTyping SpeedIssue ResolutionCall TrackingPayment Processing

Soft Skills

CommunicationDe-escalationFeedback Provision

Tools & Technologies

Windows-Based SystemsDesktop Computer SystemsInternet Connection

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Customer InquiriesInbound CommunicationsOutbound CommunicationsClient InteractionAuditingReporting

About the role

Key responsibilities & impact

Serve as a primary point of contact for clients
Manage inbound and outbound customer communications
Field customer inquiries and provide solutions
Connect with customers via phone, email, chat, and/or social media
Resolve and de-escalate customer issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or process payments
Track call-related information for auditing and reporting
Provide feedback on call issues
Meet defined sales objectives

Requirements

What you’ll need

High School Diploma or equivalent
Minimum of 6 months of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems
General knowledge of Windows-based systems
Dedicated workspace located near the router for a hardwired Ethernet connection
Internet speed of at least 15 Mbps download and 10 Mbps upload
ISP under 50ms
Internet connection cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
Proof of internet speed required
Customer service and/or sales experience preferred
College degree preferred but not required

Benefits

Comp & perks

Medical, vision, and dental health benefits
Employment Assistance Programs
Health and personal time off (HPT)
Leave programs as eligible
Competitive 401(K) plans
Life insurance
Supplemental medical coverage
Critical care insurance
Pet insurance
FSA plans
Retailer discounts
Career advancement opportunities
Inclusive and diverse workplace culture