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Solution Architect
Teleperformance. Lead end-to-end solution design for complex bids, RFPs and transformation opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading end-to-end solution design for complex bids and transformation opportunities, with a strong focus on digital transformation, AI, and automation. Capable of building business cases and assessing risks while effectively managing stakeholder relationships and presenting solutions to senior audiences.
Highest-signal resume keywords
Solution DesignBid LeadershipDigital TransformationCommercial AcumenStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution DesignBid LeadershipDigital TransformationAIAutomationBusiness Case DevelopmentRisk AssessmentAnalyticsTCO/ROI ModelingOutcome-Based Models
Soft Skills
Presentation SkillsStakeholder ManagementTeam LeadershipCross-Cultural CommunicationClient Engagement
Industry Keywords
BPOOutsourcingTechnology-Enabled ServicesBanking & Financial ServicesTelecommunicationsEnergy & Utilities
About the role
Key responsibilities & impact- Lead end-to-end solution design for complex bids, RFPs and transformation opportunities
- Translate client goals into structured, practical solutions
- Combine input from industry, operations, digital transformation, AI and automation experts into coherent solutions
- Act as lead solution expert during proposal development
- Guide and challenge bid teams and resolve scope questions
- Identify and mitigate solution risks with Legal, Compliance and Risk teams
- Shape commercial models and business cases, including TCO/ROI and outcome-based models, with the pricing team
- Lead solution workshops with clients and partners
- Present and pitch solutions to client audiences
- Report to the EVP Business Solutioning & Sales Enablement
- Own the end-to-end design of complex solutions combining business, operational and technology elements
Requirements
What you’ll need- 5+ years of experience in solution design, bid leadership or transformation within BPO, outsourcing, digital or technology-enabled services
- Track record of designing large-scale solutions, ideally across several countries
- Good understanding of digital transformation, AI, automation and analytics
- Strong commercial acumen, including building business cases and assessing risk
- Excellent presentation and stakeholder management skills, with confidence pitching to senior client audiences
- Experience leading virtual teams across functions, cultures and geographies
- Fluent English (C1 or above)
- French, German, Spanish or Italian is a plus
- Industry expertise in Banking & Financial Services, Telco, or Energy & Utilities
Benefits
Comp & perks- Inclusive culture and sense of belonging
- Equality and diversity, equity and inclusion initiatives
- Women given preference in cases of equal suitability, competence and professional performance
- Strong welcome and consideration for applications from severely disabled persons and people with equivalent status