Manager, Commercial Revenue Management – Project

Teleport

. Own the full lifecycle and commercial performance of Teleport’s long-term customer contract portfolio, including rates, terms, and capacity commitments .

Posted 11/4/2026full-timeKuala Lumpur • MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing long-term customer contracts within the air cargo and logistics sectors, focusing on pricing strategies, contract negotiation, and performance analysis. Proficient in utilizing Cargo Management Systems and advanced Excel for data-driven decision-making and reporting.

Highest-signal resume keywords

Contract ManagementPricing StrategyCargo Management SystemsExcel ProficiencyCommercial Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract StructuresYield ManagementData AnalysisCommercial JudgmentRate ProposalsMargin PerformanceCapacity AllocationRenewal ManagementAudit ProcessesProcess Improvement

Soft Skills

Attention to DetailStakeholder CommunicationSales Best PracticesProblem-SolvingCollaboration

Tools & Technologies

Cargo Management SystemsExcel

Industry Keywords

Air CargoLogisticsFreight ForwardingRevenue ManagementCommercial Operations

About the role

Key responsibilities & impact

Own the full lifecycle and commercial performance of Teleport’s long-term customer contract portfolio, including rates, terms, and capacity commitments
Develop and maintain frameworks determining capacity allocation between contract and spot business by lane and market
Identify low contract penetration among lanes and customers and convert ad-hoc volumes into structured commitments
Assess proposed long-term contracts against lane benchmarks, comparable customer terms, and margin thresholds
Own wording and commercial terms in contract-rate agreements and improve standard clauses
Promote sales best practices for commitments, volume floors, and escalation
Ensure commercial information is documented before contract approval
Maintain the master database of active customer contracts and bespoke rate agreements
Trigger renewals 30–60 days before expiry and flag contracts for renegotiation
Update contracts when market conditions, surcharges, or commercial terms change
Coordinate with Finance to ensure contracts are billed accurately
Conduct spot-check audits comparing Cargo Management System rates with signed contracts
Coordinate accurate upload of approved rates into the CMS
Follow up on rate proposals through the internal approval hierarchy
Verify rates align with pricing strategy and margin requirements before sign-off
Provide weekly reporting on portfolio status, renewal pipeline, penetration rates, and margin performance
Identify process pain points and propose automation or system improvements

Requirements

What you’ll need

Applicants must be Malaysian citizens
Visa sponsorship is not provided
Must have the legal right to work in Malaysia
3–5 years in air cargo, logistics, or freight forwarding, specifically in Pricing, Revenue Management, or Commercial Operations
Understanding of yield, contract structures, and commercial judgment
High proficiency in Excel, including pivot tables, lookups, and modelling
Experience with Cargo Management Systems
Comfort with data
Near-obsessive focus on accuracy
Confidence following up with senior stakeholders and sales managers
Bachelor’s degree in Business, Supply Chain, Logistics, or a related field

Benefits

Comp & perks

Unlimited training and access to a wide range of learning resources including Notion
90% off flights to destinations within AirAsia's network
10%-15% discounts on selected eateries at KLIA2
Growth opportunities and learning opportunities at Teleport
Casual dress / freedom to express personal style