Manager, Revenue Management – Contract Management

Teleport

. Develop and maintain a framework determining how much capacity per lane or market should be under contract versus spot .

Posted 10/14/2026full-timeKuala Lumpur • MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in contract management, pricing strategies, and commercial operations within the air cargo and logistics sectors. Proficient in data analysis and Excel, with a strong focus on accuracy and stakeholder engagement.

Highest-signal resume keywords

Contract ManagementPricing StrategyCargo Management SystemsData AnalysisStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract StructuresYield ManagementCommercial JudgmentExcel ProficiencyData Modelling

Soft Skills

Attention to DetailConfidence in CommunicationProblem-Solving

Tools & Technologies

Cargo Management System

Industry Keywords

Air CargoLogisticsFreight ForwardingRevenue ManagementCommercial Operations

About the role

Key responsibilities & impact

Develop and maintain a framework determining how much capacity per lane or market should be under contract versus spot
Identify lanes and customers with low contract penetration and work with sales teams to convert ad-hoc volumes into contract commitments
Assess proposed long-term contracts against lane benchmarks, comparable customer terms, and margin thresholds
Own wording and commercial terms in contract-rate agreements
Improve standard clauses covering fuel surcharges, volume commitments, and penalty or ramp structures
Promote contract best practices across the sales organisation
Ensure commercial information is documented before contract approval
Maintain the master database of active customer contracts and bespoke rate agreements
Trigger renewals 30–60 days before expiry and flag contracts for renegotiation
Update contracts when market conditions, surcharges, or commercial terms change
Coordinate with Finance to ensure contracts are billed accurately
Audit rates in the Cargo Management System against signed contracts
Troubleshoot discrepancies and coordinate accurate rate uploads into the CMS
Follow up on rate proposals through the internal approval hierarchy
Verify proposed rates align with pricing strategy and margin requirements
Provide weekly reporting on contract status, renewal pipeline, penetration rates, and margin performance
Identify process pain points and propose automation or system improvements

Requirements

What you’ll need

Applicants must be Malaysian citizens
Visa sponsorship is not provided
Must have the legal right to work in Malaysia
3–5 years in air cargo, logistics, or freight forwarding, specifically in Pricing, Revenue Management, or Commercial Operations
Understanding of yield, contract structures, and commercial judgment
High proficiency in Excel, including pivot tables, lookups, and modelling
Experience with Cargo Management Systems
Comfort with data
Strong focus on accuracy
Ability to follow up confidently with senior stakeholders and sales managers
Bachelor’s degree in Business, Supply Chain, Logistics, or a related field

Benefits

Comp & perks

Unlimited training and access to a wide range of learning resources including Notion
90% off flights to destinations within AirAsia's network
10%-15% discounts on selected eateries at KLIA2
Growth opportunities and learning opportunities at Teleport
Flexible dress policy / casual workplace culture