Senior Field Engineer

Teleport

. Design solution architecture for Teleport in customer environments .

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $173,700 - $211,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in solution architecture and customer engagement, with a strong focus on deploying and configuring Teleport solutions. Proven ability to manage client relationships, drive adoption, and provide technical support while ensuring alignment with customer business goals.

Highest-signal resume keywords

Solution ArchitectureLinux AdministrationAWS, GCP, Azure ExperienceKubernetes UnderstandingCustomer-Facing Software Onboarding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution ArchitectureLinux AdministrationAWSGCPAzureKubernetesSSHPKI2FASSO

Soft Skills

Verbal CommunicationWritten CommunicationProject ManagementOrganizational Skills

Tools & Technologies

TeleportRBAC

Industry Keywords

Software OnboardingSoftware ServicesSystem AdministrationTechnical Issue TriageCustomer Adoption

Tech Stack

Tools & technologies

AWSAzureGoogle Cloud PlatformKubernetesLinux

About the role

Key responsibilities & impact

Design solution architecture for Teleport in customer environments
Deploy and configure Teleport and communicate implementation best practices
Provide technical issue triage and troubleshooting, escalating high-complexity cases to engineering
Develop, maintain, and deliver customized training
Evangelize Teleport to wider customer organizations
Plan and deliver Quarterly Business Results meetings
Drive customer adoption and assist with enterprise-wide rollouts
Maintain relationships with key client stakeholders and expand relationships within organizations
Document customer business goals and challenges to maximize Teleport's value
Serve as a subject matter expert on Teleport solutions
Work with Sales and Product on customer needs, upsell and cross-sell opportunities
Provide product feedback and support the broader customer base with solutions and best-practice recommendations

Requirements

What you’ll need

BSc or Master Degree in Computer Science, Software Engineering, Electrical Engineering or another related engineering field
8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles
Linux administration skills
Hands-on experience with AWS, GCP, or Azure
Strong understanding of Kubernetes and prior hands-on experience
Demonstrable experience with SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC
Exceptional hands-on software troubleshooting, testing, and debugging skills
Excellent verbal and written communication skills
Project management experience and ability to handle multiple clients simultaneously
Strong organizational skills

Benefits

Comp & perks

Extensive health coverage
Annual expense budget
Rest and recovery policies that maximize your ability to recharge
Retirement savings plans
Professional development opportunities
Equity