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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading behavioral health services, integrating care management, and improving access to behavioral health resources. Proficient in developing strategies, monitoring performance, and providing leadership and mentorship within interdisciplinary teams.
Highest-signal resume keywords
Behavioral Health Program LeadershipClinical Consultation and MentorshipBehavioral Health Quality MeasuresExperience with Medicaid and Managed CareData Analysis for Performance Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Behavioral Health Strategy DevelopmentCare Management IntegrationPerformance MonitoringCorrective Action PlanningBehavioral Health Risk IdentificationService Gap AnalysisTransition PlanningUtilization Trend AnalysisCommunity-Based Services CoordinationBehavioral Health Needs Assessment
Soft Skills
Relationship BuildingCoachingCommunicationLeadershipTeam Collaboration
Certifications & Qualifications
Illinois Clinical LicensureLCSWLCPCRNPsychologist
Industry Keywords
Behavioral HealthMental Health ServicesPopulation HealthSocial ServicesSubstance Use DisordersCo-Occurring ConditionsCommunity Mental HealthPublicly Funded Health ProgramsHealthcare AdministrationQuality Improvement
About the role
Key responsibilities & impact- Lead behavioral health services and initiatives across assigned programs and contracts
- Integrate behavioral health into care management, transition planning, community-based services, quality improvement, and program operations
- Develop, implement, monitor, and continuously improve behavioral health strategies
- Identify behavioral health risks, access barriers, service gaps, emerging trends, and operational intervention opportunities
- Coordinate behavioral health services with physical health, social services, housing, substance use disorder treatment, and other supports
- Provide subject matter expertise for program design, implementation, corrective action plans, and special initiatives
- Improve timely access to behavioral health services and support continuity of care during transitions into community settings
- Establish processes to monitor referrals, appointment access, follow-up, continuity of care, and barrier resolution
- Build relationships with providers, community organizations, health plans, state agencies, and other stakeholders
- Monitor performance measures, key performance indicators, utilization trends, access measures, transition outcomes, contract deliverables, and regulatory requirements
- Use quantitative and qualitative data to identify performance gaps and recommend interventions
- Develop reports, presentations, executive briefings, and recommendations
- Provide leadership, coaching, clinical consultation, mentorship, education, and training to program staff
- Support recruitment, onboarding, professional development, and special projects
Requirements
What you’ll need- Bachelor’s degree in behavioral health, social work, psychology, counseling, nursing, healthcare administration, public health, or a related field required
- Current Illinois clinical licensure in an applicable behavioral health or healthcare profession preferred, including LCSW, LCPC, RN, Psychologist, or another recognized behavioral health clinician
- Minimum of five years of progressively responsible experience in behavioral health, mental health services, healthcare, care management, population health, social services, or related fields
- Master’s degree in a related discipline strongly preferred
- Experience with serious mental illness, complex behavioral health needs, substance use disorders, or co-occurring medical and behavioral health conditions strongly preferred
- Experience with Medicaid, managed care, community mental health, behavioral health systems, care transitions, or publicly funded health and human services programs preferred
- Experience supporting transitions from institutional, inpatient, residential, or other higher-acuity settings into community-based care strongly preferred
- Leadership experience overseeing behavioral health programs, clinical initiatives, interdisciplinary teams, or major cross-functional projects preferred
- Experience with behavioral health quality measures, contract performance, utilization trends, clinical outcomes, or corrective action planning preferred
- Telligen will not provide sponsorship for this position; applicants requiring sponsorship now or in the future cannot be considered
Benefits
Comp & perks- 100% employee-owned company with employees sharing in company success
- Equal opportunity employer
- Reasonable accommodations during the employment process
- AI-enhanced initial screening with human review of all applications