Care Manager

Telligen

. Complete comprehensive assessments of members’ medical, behavioral health, functional, medication, housing, transportation, social support, and other health-related social needs .

Posted 10/9/2026full-timeOak Brook • Illinois • United StatesMid-LevelSenior💰 $85,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating person-centered care for individuals with complex medical, behavioral health, and social needs, while effectively engaging members in care planning and education. Maintains compliance with documentation standards and quality improvement initiatives.

Highest-signal resume keywords

Registered Nurse (RN)Occupational Therapist (OT)Master’s Degree in Counseling, Social Work, PsychologyBilingual Proficiency in English and SpanishQualified Intellectual Disability Professional (QIDP) Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Comprehensive AssessmentsIndividualized Care PlansCare CoordinationTransition PlanningDocumentation of AssessmentsMonitoring Progress Toward Care GoalsEducation on Available ServicesInterdisciplinary Case ReviewsQuality Improvement ActivitiesCorrective Action Activities

Soft Skills

Member EngagementInformed Decision-MakingProblem-SolvingCommunicationCollaboration

Certifications & Qualifications

Active Illinois Professional LicenseValid Driver’s License

Industry Keywords

Human ServicesSerious Mental IllnessComplex Medical NeedsCommunity-Based CareHealth-Related Social Needs

About the role

Key responsibilities & impact

Complete comprehensive assessments of members’ medical, behavioral health, functional, medication, housing, transportation, social support, and other health-related social needs
Develop and update individualized care plans based on member goals, preferences, strengths, risks, and identified needs
Engage members and authorized representatives in care planning, education, and informed decision-making
Coordinate healthcare, behavioral health, housing, transportation, benefits, social services, and community-based supports with providers and partners
Plan and support transitions from institutional, inpatient, residential, or other higher-acuity settings to community-based care
Identify and resolve transition barriers, coordinate continuity of care, and provide follow-up to support community stability
Maintain regular member contact, provide education on available services and benefits, and monitor progress toward care plan goals
Document assessments, care plans, contacts, transition activities, barriers, interventions, and outcomes accurately and on time
Escalate unresolved clinical, behavioral health, housing, transportation, safety, or access barriers
Participate in interdisciplinary case reviews and transition meetings
Meet quality, documentation, productivity, member engagement, and transition performance standards
Complete required training, competency validation, quality improvement, and corrective action activities
Maintain required licensure, credentials, and knowledge, and perform other duties as assigned
Coordinate person-centered care for members with complex medical, behavioral health, functional, and social needs through the Illinois Tailored Care Management Program

Requirements

What you’ll need

Registered nurse (RN), occupational therapist (OT), or clinician with a master’s degree in counseling, social work, psychology, or a closely related field
Active Illinois professional license in good standing
Valid driver’s license
Ability to travel locally up to 100%
Experience in human services and working with individuals with serious mental illness and complex medical needs (preferred)
Qualified Intellectual Disability Professional (QIDP) experience (preferred)
Bilingual proficiency in English and Spanish (preferred)
Telligen will not provide sponsorship for work authorization

Benefits

Comp & perks

100% employee-owned company with employee-owners sharing in company success
Benefits and other compensation available; details provided in Telligen's Benefits Summary
Equal Opportunity Employer
Reasonable accommodations during the employment process