Community Engagement Program Manager

Telligen

. Manage community engagement initiatives supporting successful transitions to community living .

Posted 10/2/2026full-timeOak Brook • Illinois • United StatesMid-LevelSenior💰 $93,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community engagement initiatives, stakeholder relationship management, and program coordination to support successful transitions to community living. Proficient in monitoring performance metrics and ensuring compliance with contractual requirements while promoting culturally responsive practices.

Highest-signal resume keywords

Community Engagement CoordinationStakeholder Relationship ManagementProgram ManagementBilingual English/Spanish SkillsExperience With Medicaid Programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community DevelopmentResource NavigationPerformance MonitoringData AnalysisContractual Compliance

Soft Skills

Strong Written CommunicationVerbal CommunicationFacilitation SkillsInterpersonal Skills

Certifications & Qualifications

Community Engagement CertificationProgram Management Certification

Industry Keywords

HealthcareHuman ServicesCommunity-Based ServicesBehavioral HealthSocial Service Systems

About the role

Key responsibilities & impact

Manage community engagement initiatives supporting successful transitions to community living
Coordinate resource networks, gather stakeholder input, identify access barriers and service gaps, and improve outreach, referrals, member experience, and community stability
Participate in community, client, and state forums; coordinate engagement plans, issue resolution, performance monitoring, and cross-functional activities
Build and maintain relationships with community organizations, providers, agencies, advocates, members, families, caregivers, and other stakeholders
Coordinate culturally responsive outreach, listening sessions, focus groups, advisory activities, and community forums
Monitor participation, referral outcomes, partner responsiveness, resource capacity, access barriers, and expenditures
Ensure activities meet contractual and reporting requirements and communicate results, emerging needs, and recommended actions
Coordinate with interdisciplinary teams supporting outreach, member engagement, resource navigation, and transition services
Promote member-centered, culturally responsive, and community-informed practices
Perform other duties and special projects as assigned
Support the Illinois Tailored Care Management Program, helping people with complex health and social needs transition from nursing facilities and SMHRFs to community-based living

Requirements

What you’ll need

Bachelor’s degree in healthcare, human services, community development, or a related field, or equivalent training and experience
Five years of relevant experience
Experience coordinating community engagement, building stakeholder relationships, and managing programs or projects
Strong written, verbal, and facilitation skills
Ability to travel locally and overnight up to 50%
Master’s degree preferred
Experience with Medicaid or other government-sponsored healthcare programs, community-based services and supports, behavioral health or social service systems, community transitions, and addressing health-related social needs preferred
Bilingual English/Spanish skills preferred
Relevant community engagement or program management certification preferred
Must not require sponsorship for work authorization now or in the future

Benefits

Comp & perks

100% employee-owned company with employees sharing in the company's success
Benefits and other compensation available; details provided in Telligen's Benefits Summary
Equal opportunity employer
Reasonable accommodations during the employment process