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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supervising program staff, providing technical guidance, and ensuring compliance with health management services and accreditation standards. Proficient in developing training protocols and implementing quality improvement initiatives within clinical settings.
Highest-signal resume keywords
Clinical ExperienceLeadership ExperienceUtilization ManagementRN License in IowaQuality Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Population Health ManagementPractice FacilitationMedical ManagementUtilization ManagementQuality MonitoringAuditingTraining DevelopmentProcess ImprovementCompliance MonitoringAccreditation Standards
Soft Skills
Staff SupervisionPerformance MeasurementEmployee AccountabilityFeedback ProvisionTeam Management
Certifications & Qualifications
RN License
Industry Keywords
Health Management ServicesHome and Community Based WaiverURAC AccreditationClinical OperationsHealth Care Trends
About the role
Key responsibilities & impact- Supervise program staff and provide technical guidance and training related to contract/program operations
- Support health management services including population health management, practice facilitation, medical/utilization management, and quality improvement activities
- Monitor compliance with client and contract deliverables and applicable service/accreditation requirements
- Supervise day-to-day staff operations to ensure compliance with program protocols, state requirements, and URAC accreditation standards
- Select, develop, and manage employees to achieve individual, team, and organizational success
- Ensure employee accountability through observation, performance measurement, and feedback
- Perform audits or quality monitoring of staff
- Develop training protocols and staff education tools for orientation and ongoing education
- Identify and implement process and quality improvement opportunities
- Stay current on health care trends and changes
- Perform miscellaneous duties as assigned
Requirements
What you’ll need- Four-year degree in business or health related field and/or equivalent training and/or experience
- 3-5 years clinical experience required
- Minimum of 5 years’ experience in leadership role or demonstrated leadership capabilities
- Licensed or eligible to be licensed as an RN in Iowa
- Ability to maintain regular and predictable attendance
- Utilization management experience highly preferred
- Home and Community Based Waiver experience preferred
- Must not require work authorization sponsorship now or in the future
Benefits
Comp & perks- Benefits available as described in Telligen's Benefits Summary
- 100% employee-owned company with employees sharing in company success
- Equal Opportunity Employer
- Reasonable accommodations during the employment process