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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management, client relationship management, and strategic planning within the healthcare domain. Capable of overseeing program activities, ensuring data integrity, and providing training while fostering collaboration among internal and external stakeholders.
Highest-signal resume keywords
Program ManagementClient Relationship ManagementStrategic PlanningHealthcare Domain ExperienceData Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Information SystemsData ManagementBudget OversightQuality Control StandardsClient Services
Soft Skills
LeadershipCollaborationMentoringCommunicationProblem-Solving
Industry Keywords
HealthcareBusiness ManagementClinical EnvironmentCustomer ServiceBusiness Development
About the role
Key responsibilities & impact- Oversee programs and provide account management and leadership
- Collaborate with all entities involved in the program
- Serve as liaison between Telligen and customers
- Provide strategic planning input to Telligen leadership and relevant customers
- Oversee program activities, timeliness, budget, and internal quality control standards
- Facilitate activities between the company, customers, and partners
- Provide continual status reports and resolve issues promptly
- Ensure data is accurately maintained in a confidential environment
- Present information professionally, accurately, and understandably
- Manage customer expectations regarding programs and related activities
- Partner with internal and external organizations to complete activities and identify improvements
- Support business retention and growth through customer service and business development
- Serve as a program subject matter expert and provide training or presentations
- Mentor less experienced team members
- Perform miscellaneous duties as assigned
Requirements
What you’ll need- Four-year degree in information systems, health care, business management, or related field, and/or equivalent training and/or experience
- 5–7 years’ experience in a clinical, information systems, and/or client relationship environment
- Demonstrated experience in client services involving information technology, data, and data reporting
- Healthcare domain experience preferred
- Must not require work authorization sponsorship now or in the future
Benefits
Comp & perks- General benefits and other compensation available as described in Telligen's Benefits Summary
- 100% employee-owned company with employees sharing in company success
- Equal Opportunity Employer
- Reasonable accommodations during the employment process