Training Manager

Telligen

. Develop, implement, and maintain comprehensive training and workforce development strategies for assigned programs and contracts .

Posted 10/2/2026full-timeOak Brook • Illinois • United StatesMid-LevelSenior💰 $83,000 - $103,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing training and workforce development strategies within healthcare settings, focusing on curriculum design, competency assessments, and performance improvement. Proficient in utilizing educational technologies and maintaining compliance with regulatory standards.

Highest-signal resume keywords

Curriculum DevelopmentCompetency AssessmentTraining Strategy ImplementationHealthcare EducationLeadership and Coaching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DevelopmentPerformance ImprovementRegulatory ComplianceCare ManagementClinical OperationsEducational Material CreationWorkforce DevelopmentQuality ImprovementData EvaluationLearning Management Systems

Soft Skills

LeadershipFacilitationCoachingCommunication

Tools & Technologies

Virtual Training PlatformsEducational Technologies

Industry Keywords

HealthcareCare ManagementClinical StandardsBehavioral HealthPublic HealthOrganizational DevelopmentContinuing EducationOnboardingInterdisciplinary CoordinationMember Engagement

About the role

Key responsibilities & impact

Develop, implement, and maintain comprehensive training and workforce development strategies for assigned programs and contracts
Establish training priorities aligned with operational objectives, contract requirements, quality performance, and workforce needs
Design and maintain curricula for onboarding, role-specific orientation, annual education, regulatory and contractual training, continuing education, and professional development
Ensure training content reflects current policies, procedures, workflows, clinical standards, care management tools, contractual requirements, and applicable regulations
Develop training materials, facilitator guides, job aids, reference tools, simulations, case studies, and competency assessments
Establish training calendars and ensure required education is completed on time
Lead onboarding and orientation programs and validate employee competencies before independent work
Deliver or coordinate education on care planning, care management, transitions of care, member engagement, interdisciplinary coordination, behavioral health, social determinants of health, community resources, and documentation
Develop competency standards and validation processes for clinical and non-clinical staff
Identify additional education, coaching, or remediation needs and develop structured learning plans
Partner with Quality Improvement to address performance trends, audit findings, documentation gaps, member experience concerns, and corrective action plans
Establish metrics to evaluate training effectiveness and participate in root cause analysis
Serve as a workforce development and operational partner to program leadership
Support implementation of new workflows, policies, technology, contract requirements, and program initiatives
Provide subject matter consultation and coaching on care management, person-centered planning, documentation, member engagement, clinical coordination, and program requirements
Maintain accurate training, competency, and continuing education records
Support learning management systems, virtual training platforms, and other educational technologies
Perform additional duties and special projects as assigned

Requirements

What you’ll need

Bachelor's degree in nursing, healthcare, education, organizational development, public health, healthcare administration, behavioral health, social work, or a related field
Minimum of five years of progressively responsible experience in healthcare, care management, clinical operations, workforce education, training, or related fields
Experience developing training curricula, competency assessments, educational materials, and performance improvement interventions
Demonstrated leadership, facilitation, coaching, and communication capabilities
Telligen will not provide sponsorship for this position; candidates requiring sponsorship for work authorization now or in the future cannot be considered

Benefits

Comp & perks

100% employee-owned company with employees sharing in company success
Equal Opportunity Employer
E-Verify Participant
Reasonable accommodations during the employment process for individuals with disabilities