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Telstra

Customer Service & Sales Consultant

Telstra

. Help customers find products and services suited to their needs .

Posted 11/11/2026part-timeBairnsdale • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer service skills by providing informed technical guidance and solutions while achieving sales targets. Exhibits a solution-oriented approach and eagerness to learn about telecommunications products and services.

Highest-signal resume keywords
Consultative Selling SkillsCustomer-Facing ExperienceSales Targets AchievementCommunication SkillsSolution-Oriented Approach

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Great Communication SkillsMotivationResiliencePositivityEagerness to Grow
Industry Keywords
Telecommunications ProductsCustomer ExperienceSales KPIsIn-Store ExperienceTeam Collaboration

About the role

Key responsibilities & impact
  • Help customers find products and services suited to their needs
  • Provide exceptional in-store customer experiences
  • Stay up to date with the latest gadgets and services
  • Offer informed technical guidance and solutions
  • Use consultative selling skills to meet and exceed sales targets and KPIs
  • Collaborate with the team to create a welcoming environment
  • Contribute to achieving store goals

Requirements

What you’ll need
  • Great communication skills
  • Solution-oriented approach
  • Motivation to achieve and exceed sales targets and KPIs
  • Eagerness to grow and develop skills
  • Resilience and positivity
  • Previous customer-facing experience is a plus but not required
  • Enthusiasm to learn telecommunications products and services

Benefits

Comp & perks
  • 30% off Telstra services
  • Exclusive offers with over 240 brands and partners
  • 16 weeks of paid parental leave
  • Telstra Extra Day Off
  • Gender affirmation leave
  • Cultural Leave
  • Blood Donor Leave
  • Ability to purchase up to 4 weeks of additional leave
  • Over 17,000 LinkedIn Learning programs
  • Development opportunities for skills and career growth
  • Flexible working hours
  • Supportive approach to parental leave
  • Monthly performance rewards
  • Recognition programs
  • Diverse and inclusive team culture