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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional customer service skills and a solution-oriented approach to meet telecommunications needs. Proven ability to achieve and exceed sales targets through consultative selling and collaboration.
Highest-signal resume keywords
Customer ServiceConsultative SellingSales Targets AchievementCommunication SkillsTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Solution-Oriented ApproachMotivationResiliencePositive AttitudeEagerness to Learn
Industry Keywords
TelecommunicationsCustomer JourneysSales KPIsIn-Store ExperienceCustomer-Facing Experience
About the role
Key responsibilities & impact- Provide exceptional in-store customer service and customer journeys
- Identify products and services that meet customers’ telecommunications needs
- Provide informed guidance on the latest gadgets and services
- Use consultative selling skills to meet and exceed sales targets and KPIs
- Collaborate with the team to create a welcoming environment
- Contribute to achieving store goals
Requirements
What you’ll need- Great communication skills
- Solution-oriented approach and ability to tailor solutions for each customer
- Motivation to achieve and exceed sales targets and KPIs
- Eagerness to learn and develop skills
- Resilience and a positive, can-do attitude
- Previous customer-facing experience is a plus but not required
- Ability to complete the next assessment step through HireVue after applying
Benefits
Comp & perks- 12% Superannuation
- 10% Variable Remuneration, with the first 2 months guaranteed while you learn on board, subject to the Variable Remuneration plan’s rules
- 30% off Telstra services
- Exclusive offers with over 240 brands and partners
- 16 weeks of paid parental leave
- Telstra Extra Day Off
- Gender affirmation leave
- Cultural Leave
- Blood Donor Leave
- Ability to purchase up to 4 weeks of additional leave
- Access to over 17,000 LinkedIn Learning programs
- Development opportunities for skills and career growth
- Flexible working hours
- Monthly performance rewards
- Recognition programs
- Diverse and inclusive team environment