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Telstra

Customer Service & Sales Consultant – Expression of Interest

Telstra

. Deliver exceptional in-store customer experiences .

Posted 9/29/2026part-timeArmidale • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer service skills by delivering tailored solutions and informed technical guidance. Proven ability to achieve and exceed sales targets while fostering a collaborative and welcoming store environment.

Highest-signal resume keywords
Customer ExperienceConsultative SellingSales Targets AchievementCommunication SkillsSolution-Oriented Approach

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Great Communication SkillsMotivationResiliencePositivityEagerness to Learn
Industry Keywords
Customer-Facing ExperienceSales KPIsInformed Technical GuidanceTeam CollaborationStore Goals

About the role

Key responsibilities & impact
  • Deliver exceptional in-store customer experiences
  • Help customers find products and services suited to their needs
  • Stay up to date with the latest gadgets and services
  • Provide informed technical guidance and solutions
  • Use consultative selling skills to meet and exceed sales targets and KPIs
  • Collaborate with the team to create a welcoming environment
  • Contribute to achieving store goals
  • Help bring Telstra’s purpose to life by building a connected future

Requirements

What you’ll need
  • Great communication skills
  • Solution-oriented approach and ability to tailor solutions for each customer
  • Motivation to achieve and exceed sales targets and KPIs
  • Eagerness to learn and develop skills
  • Resilience and positivity in busy environments
  • Previous customer-facing experience is a plus but not required
  • Must complete the HireVue assessment step after applying

Benefits

Comp & perks
  • 30% off Telstra services
  • Exclusive offers with over 240 brands and partners
  • 16 weeks of paid parental leave
  • Telstra Extra Day Off
  • Gender affirmation leave
  • Cultural Leave
  • Blood Donor Leave
  • Ability to purchase up to 4 weeks of additional leave
  • Access to over 17,000 learning programs through LinkedIn Learning
  • Development opportunities for skills and career growth
  • Flexible working hours
  • Supportive approach to parental leave
  • Monthly performance rewards
  • Recognition programs
  • Diverse and inclusive team culture