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Telstra

Customer Service & Sales Consultant – Expression of Interest

Telstra

. Provide exceptional in-store customer service and create memorable customer journeys .

Posted 10/14/2026part-timeBendigo • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer service skills and the ability to provide tailored solutions to meet telecommunications needs. Strong motivation to achieve sales targets and collaborate effectively within a team environment.

Highest-signal resume keywords
Customer ServiceConsultative SellingSales Targets AchievementCommunication SkillsProblem-Solving

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Great Communication SkillsAbility To Think On Your FeetMotivationEagerness To LearnCan-Do AttitudeResilience
Industry Keywords
TelecommunicationsCustomer-Facing ExperienceSales KPIsInformed Technical GuidanceTeam Collaboration

About the role

Key responsibilities & impact
  • Provide exceptional in-store customer service and create memorable customer journeys
  • Identify products and services that meet customers’ telecommunications needs
  • Stay up to date with the latest gadgets and services
  • Provide informed technical guidance and solutions
  • Use consultative selling skills to meet and exceed sales targets and KPIs
  • Collaborate with the team to create a welcoming environment
  • Contribute to achieving store goals

Requirements

What you’ll need
  • Great communication skills
  • Ability to think on your feet and tailor solutions for each customer
  • Motivation to achieve and exceed sales targets and KPIs
  • Eagerness to learn and develop skills
  • Can-do attitude and resilience in busy environments
  • Previous customer-facing experience is a plus but not required
  • Enthusiasm; training will be provided

Benefits

Comp & perks
  • 30% off Telstra services
  • Exclusive offers with over 240 brands and partners
  • 16 weeks of paid parental leave
  • Telstra Extra Day Off
  • Gender affirmation leave
  • Cultural Leave
  • Blood Donor Leave
  • Ability to purchase up to 4 weeks of additional leave
  • Access to over 17,000 LinkedIn Learning programs
  • Development opportunities for skills and career growth
  • Flexible working hours
  • Monthly performance rewards
  • Recognition programs
  • Diverse and inclusive workplace