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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and consultative selling skills to assist customers in product selection and service activation while achieving sales targets. Exhibits a solution-oriented approach and a positive attitude to enhance customer satisfaction and store performance.
Highest-signal resume keywords
Consultative Selling SkillsCustomer-Facing ExperienceSales Targets AchievementSolution-Oriented ApproachGreat Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
MotivationResiliencePositive AttitudeEagerness to Learn
Industry Keywords
Customer SatisfactionStore PerformanceKPI
About the role
Key responsibilities & impact- Assist customers with product selection, service activation, and troubleshooting basic issues
- Help customers find products and services suited to their needs
- Provide informed guidance on the latest gadgets and services
- Use consultative selling skills to meet and exceed sales targets and KPIs
- Work closely with the team to create a welcoming environment
- Contribute to store goals, customer satisfaction, and store performance
- Complete the HireVue assessment process after applying
Requirements
What you’ll need- Great communication skills
- Solution-oriented approach and ability to tailor solutions for each customer
- Motivation to achieve and exceed sales targets and KPIs
- Eagerness to learn and develop skills
- Resilience and a positive, can-do attitude
- Previous customer-facing experience is a plus but not required
Benefits
Comp & perks- 12% superannuation included
- 30% off Telstra services
- Exclusive offers with over 240 brands and partners
- 16 weeks of paid parental leave
- Telstra Extra Day Off
- Gender affirmation leave
- Cultural Leave
- Blood Donor Leave
- Ability to purchase up to 4 weeks of additional leave
- Access to over 17,000 learning programs with LinkedIn Learning
- Future Ready career development program
- Flexible working hours
- Supportive approach to parental leave
- Performance rewards
- Recognition programs
- Diverse and inclusive team culture