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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and consultative selling skills to enhance customer experiences and achieve sales targets. Exhibits a solution-oriented approach and resilience in a dynamic retail environment.
Highest-signal resume keywords
Consultative Selling SkillsSales DriveGreat Communication SkillsSolution-Oriented ApproachCustomer-Facing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Great Communication SkillsSolution-Oriented ApproachSales DriveResiliencePositivity
Industry Keywords
Customer SatisfactionRetail StandardsSales TargetsKPIProduct SelectionService ActivationTroubleshootingCustomer ExperienceTeam CollaborationStore Performance
About the role
Key responsibilities & impact- Help customers find the right products and services to suit their needs.
- Provide informed guidance on the latest gadgets and services.
- Assist with product selection, service activation, and troubleshooting basic issues.
- Use consultative selling skills to meet and exceed sales targets and KPIs.
- Create positive, memorable customer experiences.
- Work closely with the team to create a welcoming environment.
- Contribute to store goals, customer satisfaction, and store performance.
- Adhere to retail standards.
Requirements
What you’ll need- Great Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can-do attitude, even when things get busy.
- Previous customer-facing experience is a plus but not required.
- Ability to complete the next assessment step through HireVue after applying.
Benefits
Comp & perks- 12% Superannuation
- 30% off Telstra services
- Exclusive offers with over 240 brands and partners
- 16 weeks of paid parental leave
- Telstra Extra Day Off
- Gender affirmation leave
- Cultural Leave
- Blood Donor Leave
- Ability to purchase up to 4 weeks of additional leave
- Access over 17,000 learning programs through LinkedIn Learning
- Development opportunities designed to build skills and support career growth
- Flexible working hours
- Supportive approach to parental leave
- Performance rewards
- Recognition programs
- Diverse and inclusive team culture