Part Time Customer Service & Sales Consultant

Telstra

. Assist customers with product selection, service activation, and troubleshooting basic issues .

Posted 10/9/2026part-timeSydney • AustraliaMid-LevelSenior💰 A$34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and consultative selling skills to assist customers in product selection and service activation while achieving sales targets. Maintains a solution-oriented approach to create positive customer experiences in a retail environment.

Highest-signal resume keywords

Consultative Selling SkillsSales Target AchievementCustomer Experience ManagementCommunication SkillsSolution-Oriented Approach

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Great Communication SkillsMotivation to Achieve Sales TargetsEagerness to Grow and Develop SkillsCan-Do AttitudeResilience in Busy Environments

Industry Keywords

Customer-Facing ExperienceRetail StandardsProduct SelectionService ActivationTroubleshooting

About the role

Key responsibilities & impact

Assist customers with product selection, service activation, and troubleshooting basic issues
Help customers find products and services suited to their needs
Provide informed guidance on the latest gadgets and services
Use consultative selling skills to meet and exceed sales targets and KPIs
Work closely with the team to support store goals
Create positive customer experiences and maintain retail standards

Requirements

What you’ll need

Great communication skills
Solution-oriented approach
Motivation to achieve and exceed sales targets and KPIs
Eagerness to grow and develop skills
Can-do attitude and resilience in busy environments
Previous customer-facing experience is a plus but not required
Ability to complete the next assessment step through HireVue after applying

Benefits

Comp & perks

12% superannuation
30% off Telstra services
Exclusive offers with over 240 brands and partners
16 weeks of paid parental leave
Telstra Extra Day Off
Gender affirmation leave
Cultural Leave
Blood Donor Leave
Ability to purchase up to 4 weeks of additional leave
Access to over 17,000 learning programs with LinkedIn Learning
Future Ready career development program
Flexible working hours
Supportive approach to parental leave
Performance rewards
Recognition programs
Diverse and inclusive workplace