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Telstra

Part Time Customer Service & Sales Consultant

Telstra

. Assist customers with product selection .

Posted 10/22/2026part-timeGrafton • AustraliaMid-LevelSenior💰 A$34 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and consultative selling skills to assist customers in selecting products and services while achieving sales targets. Maintains a solution-oriented approach to create positive customer experiences and support team goals.

Highest-signal resume keywords
Consultative Selling SkillsSales Targets AchievementCustomer Experience ManagementProblem-Solving SkillsTeam Collaboration

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Great Communication SkillsSolution-Oriented ApproachMotivationResiliencePositivity
Industry Keywords
Customer-Facing ExperienceRetail StandardsProduct SelectionService ActivationTroubleshooting

About the role

Key responsibilities & impact
  • Assist customers with product selection
  • Activate services
  • Troubleshoot basic issues
  • Help customers find products and services suited to their needs
  • Stay up-to-date with the latest gadgets and services
  • Provide informed guidance and solutions
  • Use consultative selling skills to meet and exceed sales targets and KPIs
  • Work closely with the team to support store goals
  • Create positive customer experiences and maintain retail standards

Requirements

What you’ll need
  • Great communication skills
  • Solution-oriented approach and ability to tailor solutions for each customer
  • Motivation to achieve and exceed sales targets and KPIs
  • Eagerness to learn and develop skills
  • Resilience and positivity
  • Previous customer-facing experience is a plus but not required
  • Must complete the HireVue assessment step after applying

Benefits

Comp & perks
  • 12% Superannuation
  • 30% off Telstra services
  • Exclusive offers with over 240 brands and partners
  • 16 weeks of paid parental leave
  • Telstra Extra Day Off
  • Gender affirmation leave
  • Cultural Leave
  • Blood Donor Leave
  • Ability to purchase up to 4 weeks of additional leave
  • Access to over 17,000 learning programs with LinkedIn Learning
  • Future Ready program for career development
  • Flexible working hours
  • Supportive approach to parental leave
  • Performance rewards
  • Recognition programs
  • Diverse and inclusive team culture