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Billing Operations Analyst
Teltec Solutions. Issue tax invoices for products, services, returns, shipments, loaned equipment, RMA cases, testing, and other applicable transaction types .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing processes, contract management, and tax invoice issuance while effectively collaborating with cross-functional teams. Proficient in data analysis and reporting using Excel and ERP systems to support operational efficiency.
Highest-signal resume keywords
Billing Process ManagementContract ManagementData Analysis in ExcelERP System ProficiencyTax Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tax Invoice IssuanceContract ReviewData TrackingProcess OptimizationOperational Processes
Soft Skills
Analytical SkillsProblem-Solving SkillsOrganizational SkillsTime-Management SkillsCommunication Skills
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookPROTHEUS – TOTVS ERPCRM Platforms
Certifications & Qualifications
Tax-Related Courses
Industry Keywords
Accounts ReceivableSales OrdersPurchase OrdersCFOP CodesAutomation Tools
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Issue tax invoices for products, services, returns, shipments, loaned equipment, RMA cases, testing, and other applicable transaction types
- Review contracts, purchase orders, sales orders, acceptance letters, and other documents supporting the billing process
- Analyze and validate tax information with the responsible department, including taxation, CFOP codes, withholdings, and tax classifications
- Support contract management and administration activities related to billing
- Monitor billing issues and support the accounts receivable cycle when necessary
- Collaborate with the Sales, Tax, Logistics, Planning, Procurement, Finance, and Operations teams
- Review and close orders and projects before final billing
- Complete, monitor, and update internal controls in Excel, ERP systems, and dashboards
- Support continuous improvement, automation, and standardization initiatives for billing processes
- Prepare and send reports to clients
- Send clearance certificates to clients
- Create contract records in the ERP system
- Create and update customer and product records
- Submit tax invoices through client portals
- Record incoming invoices
- Prepare and send documents for signature
- Analyze and assist with client requests
Requirements
What you’ll need- 1–3 years of professional experience in activities related to the role
- Bachelor’s degree completed or in progress in Business Administration, Accounting, Economics, or a related field
- Knowledge of operational processes, administrative routines, workflows, and process optimization
- Experience with Microsoft Office (Excel, Word, and Outlook), particularly Excel for data tracking and reporting
- Analytical and problem-solving skills
- Strong organizational and time-management skills, with the ability to handle multiple tasks while meeting deadlines
- Strong communication skills for interacting with different departments and clients
- Ability to work as part of a team
- Intermediate English proficiency
- Experience with the PROTHEUS – TOTVS ERP system is a plus
- Knowledge of CRM platforms, Power BI, and automation tools is a plus
- Tax-related courses or training are a plus
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Life insurance
- Pet health plan – Guapeco
- SESC membership
- ACATE membership
- Benefits club with partners such as Conexa Saúde, Psicologia Viva Conexa, Wellhub (Gympass), and Feirinha da Caju
- TecMassage: massage sessions at the office
- Meal allowance
- Transportation allowance
- Flexible benefits: choose how to use them (meals, food, healthcare, education, or mobility)
- Reduced working hours for breastfeeding
- 100% reimbursement for technical certifications
- Educational assistance program for postgraduate degrees, MBAs, and specializations
- Language program
- Playbooks, career paths, and ongoing development within Teltec’s organizational structure
- Runtec Program: incentives for participating in sporting competitions
- Hybrid work model
- Coffee, fruit, and snacks available at the office
- Birthday day off
- “Refer and Earn” program (bonuses for successful referrals)
- Exclusive partnerships offering discounts on education, mobility, appliances, and more