Teltec Solutions

Business Analyst

• Conduct webinars on medium-complexity solutions in Teltec’s portfolio
• Understand customers’ project requirements and analyze business outcomes
• Support customers in adopting new technologies or features
• Conduct Ask The eXpert (ATX) sessions on technical solutions within the customer environment
• Deliver technical training to customers
• Analyze manufacturers’ use-case eligibility and collaborate with the Delivery team
• Contact manufacturers and perform technical activities to support customers’ adoption of solutions
• Conduct tests and demonstrations of medium-complexity portfolio solutions, including PoCs
• Lead technical solution journeys with customers
• Participate in manufacturer and partner events and training sessions

Explore Solutions Analyst, Customer Success – Networking at Teltec Solutions. Review requirements and application details.

Solutions Analyst, Customer Success – Networking

Operations

• Issue tax invoices for products, services, returns, shipments, loaned equipment, RMA cases, testing, and other applicable transaction types
• Review contracts, purchase orders, sales orders, acceptance letters, and other documents supporting the billing process
• Analyze and validate tax information with the responsible department, including taxation, CFOP codes, withholdings, and tax classifications
• Support contract management and administration activities related to billing
• Monitor billing issues and support the accounts receivable cycle when necessary
• Collaborate with the Sales, Tax, Logistics, Planning, Procurement, Finance, and Operations teams
• Review and close orders and projects before final billing
• Complete, monitor, and update internal controls in Excel, ERP systems, and dashboards
• Support continuous improvement, automation, and standardization initiatives for billing processes
• Prepare and send reports to clients
• Send clearance certificates to clients
• Create contract records in the ERP system
• Create and update customer and product records
• Submit tax invoices through client portals
• Record incoming invoices
• Prepare and send documents for signature
• Analyze and assist with client requests

Explore Billing Operations Analyst at Teltec Solutions. Review requirements and application details.