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Solutions Analyst, Customer Success – Networking
Teltec Solutions. Conduct webinars on medium-complexity solutions in Teltec’s portfolio .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates technical knowledge of medium-complexity solutions and strong verbal communication skills to effectively conduct webinars, training, and support customer adoption of new technologies. Capable of analyzing project requirements and collaborating with teams to deliver successful technical solutions.
Highest-signal resume keywords
Technical Knowledge of Relevant SolutionsTechnical Implementation CapabilitiesStrong Verbal Communication SkillsTechnical Certification from ManufacturerEnglish Reading and Writing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical ImplementationCommands and ConfigurationsSolution AnalysisMedium-Complexity SolutionsProof of Concept (PoC) Testing
Soft Skills
Verbal CommunicationCustomer Support
Certifications & Qualifications
Technical Certification from Manufacturer
Industry Keywords
WebinarsTechnical TrainingCustomer AdoptionUse-Case EligibilityTechnical Solution Journeys
About the role
Key responsibilities & impact- Conduct webinars on medium-complexity solutions in Teltec’s portfolio
- Understand customers’ project requirements and analyze business outcomes
- Support customers in adopting new technologies or features
- Conduct Ask The eXpert (ATX) sessions on technical solutions within the customer environment
- Deliver technical training to customers
- Analyze manufacturers’ use-case eligibility and collaborate with the Delivery team
- Contact manufacturers and perform technical activities to support customers’ adoption of solutions
- Conduct tests and demonstrations of medium-complexity portfolio solutions, including PoCs
- Lead technical solution journeys with customers
- Participate in manufacturer and partner events and training sessions
Requirements
What you’ll need- Technical knowledge of the relevant solutions
- Strong verbal communication skills
- Technical implementation capabilities, including commands and configurations
- Technical certification from a manufacturer in the relevant field is a plus
- English reading and writing skills are a plus
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Meal allowance
- Transportation allowance
- Life insurance
- SESC membership
- ACATE membership
- Flexible benefits for meals, food, healthcare, education, and mobility
- Extended maternity leave
- Scholarship program for postgraduate studies, MBAs, and specializations
- Foreign-language scholarship program
- Runtec program with incentives for sports competitions
- Conectar sessions with practical physical activity classes
- Hybrid work model
- Coffee, fruit, and snacks
- 100% subsidies for technical certifications
- Perks club with Vittude, TotalPass, and New Value
- Birthday day off
- Bonuses for referring and hiring professionals
- Bonuses for achieving sales targets
- Teltec Academy
- Awards for standout initiatives and outstanding leaders