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Senior Consultant – Senior Project Manager
TELUS Digital. Join TELUS Digital's Salesforce practice implementation team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing large-scale Salesforce implementations, including project planning, execution, and compliance with industry standards. Proficient in Salesforce configuration and customization, with strong leadership and communication skills to build relationships with stakeholders.
Highest-signal resume keywords
Salesforce Implementation ManagementProject LeadershipSalesforce ConfigurationSalesforce CertificationsHybrid Delivery Model Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationData MigrationIntegration ManagementProject PlanningBudget ManagementResource ManagementChange ManagementDeclarative DevelopmentCompliance StandardsRequirements Gathering
Soft Skills
Interpersonal SkillsCommunication SkillsProblem-Solving SkillsTeamworkClient Focus
Tools & Technologies
SalesforceSalesforce Financial Services CloudSalesforce Health CloudSalesforce.com
Certifications & Qualifications
Salesforce Admin CertificationSalesforce Consultant CertificationSalesforce Developer CertificationSalesforce Architect CertificationPMP CertificationCSM Certification
Industry Keywords
CRM ConsultingFinancial ServicesInsuranceHealthcareSalesforce SI
Tech Stack
Tools & technologiesCloudPMPSFDC
About the role
Key responsibilities & impact- Join TELUS Digital's Salesforce practice implementation team
- Create and manage project plans, monitor progress and timelines, adjust schedules, and resolve issues
- Manage day-to-day execution of project implementations, including planning, tracking, documentation, and status updates
- Oversee production of project deliverables for complex, enterprise, and strategic technical projects
- Facilitate requirements gathering and assist with creation of project deliverables
- Define and manage stage-gate reviews to meet compliance standards
- Manage programs according to the SOW and mitigate risks; coordinate Change Orders for deviations
- Adopt standardized development lifecycle methodology across projects
- Identify opportunities to leverage the Salesforce platform and integration tools
- Participate in end-to-end implementation planning, issue management, communication, and change management
- Build trusted-advisor relationships with client stakeholders through vision and product roadmapping
- Collaborate with customers and internal technology and product teams to articulate and communicate issues
- Provide hands-on Salesforce configuration and customization for declarative tasks when needed
- Work independently, prioritize, and proactively solve problems
Requirements
What you’ll need- Experience managing large teams of 10-20 resources on multiple workstreams
- Experience with offshore team management
- Experience with complex integration and data migration engagements
- Ability to multi-task and perform effectively under pressure
- Experience with a hybrid delivery model (waterfall/agile hybrid)
- Ability to manage and communicate with remote developers during non-traditional business hours
- Experience implementing medium and enterprise-scale Salesforce solutions
- Multiple Salesforce.com Certifications (Admin, Consultant, Developer, Architect)
- Demonstrated project leadership skills, with direct responsibility for managing project teams, budget, and schedule
- Demonstrated history of delivering high-quality results on schedule and within budget
- Outstanding interpersonal and communication skills, verbal and written
- Ability to weigh business and technical requirements to produce project plans and estimates
- Extensive external consulting experience, including CRM consulting, and hands-on Salesforce experience
- Hands-on ability in configuration and declarative development
- Strong consultative, budget management, and resource management skills
- Experience with Financial Services, Insurance, and/or Healthcare is a plus
- Experience with Salesforce Financial Services Cloud and/or Salesforce Health Cloud is a plus
- Experience working for another Salesforce SI is a plus
- Prior experience as a Salesforce Implementation Consultant is a plus
- PMP Certification is a plus
- CSM Certification is a plus
- Complete Trailheads and Salesforce certification path determined with management within 12 months of joining
- People leadership, teamwork, client focus, accountability, communication, organizational, innovation, creativity, problem-solving, and analytical skills