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Solution Engineer
TELUS Digital. Provide technical expertise and support for multi-cloud deals, including data migration, integrations, and complex use cases .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in multi-cloud solutions, particularly on the Salesforce platform, with a strong focus on solution design, customer engagement, and pre-sales processes. Capable of leading teams, mentoring junior members, and delivering tailored solutions that meet customer needs.
Highest-signal resume keywords
Salesforce Platform ExpertiseSolution Design and EstimationPre-Sales Process ImprovementLeadership in Pre-Sales TeamsCustomer Engagement and Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data MigrationIntegrationsComplex SolutioningEstimationProposal CraftingRFI/RFP ResponseSalesforce ImplementationsTechnical Solution PresentationPre-Sales Process DevelopmentSalesforce Certifications
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationCustomer-First AttitudeProblem SolvingCollaboration
Tools & Technologies
SalesforceSalesforce Service CloudSalesforce Marketing AutomationSalesforce DataSalesforce AI
Certifications & Qualifications
Salesforce Admin CertificationSalesforce Consulting CertificationSalesforce Architect-Level Credentials
Industry Keywords
Multi-Cloud SolutionsPre-Sales EngineeringSolution ArchitectureBusiness AnalysisProject Management
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Provide technical expertise and support for multi-cloud deals, including data migration, integrations, and complex use cases
- Partner with Sales to uncover customer needs, lead discovery sessions, capture requirements, and deliver tailored demonstrations or Proofs of Concept
- Own solution design, leveraging subject matter experts and competency/cloud product leads
- Craft proposals and respond to RFIs/RFPs with business-relevant solutions
- Develop detailed estimates and Rough Order of Magnitude documents with clear assumptions
- Ensure alignment between solution design and delivery handoff
- Tailor proposals and refine sales messaging to address deal-closing criteria
- Present solutions in collaboration with Sales Directors
- Act as a trusted advisor, keeping customer needs and goals central to solutioning
- Present complex technical solutions to technical and non-technical stakeholders, from System Administrators to C-suite executives
- Collaborate with Salesforce Partner and Solution Engineers on POCs and RFP responses
- Develop and refine pre-sales processes and standards in alignment with the Pre-Sales CoE
- Collaborate with Project Management, Business Analysis, and Solution Architecture CoEs
- Identify and implement process improvements to enhance efficiency and consistency
- Principal: lead and mentor pre-sales engineers, drive continuous improvement, and collaborate with Sales and Delivery leadership
- Senior: support and mentor junior team members and own initiatives improving pre-sales processes and team effectiveness
- Stay current with Salesforce platform features and Salesforce-adjacent technologies including Sales, Service, Marketing Automation, Data, and AI
Requirements
What you’ll need- Senior or Principal-level Solution Engineer (Pre-Sales Engineer)
- Principal: 2–4 years in pre-sales roles, with demonstrated leadership in managing pre-sales teams
- Principal: 2–4 years of prior delivery experience on the Salesforce platform
- Senior: 1–2 years in pre-sales roles, with experience mentoring team members
- Senior: 2–4 years of prior delivery experience on the Salesforce platform
- Principal or Senior: at least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials
- Broad exposure to Salesforce implementations, complex solutioning, and estimation
- Strong knowledge of Salesforce implementations, with accountability for solution design and estimation
- Strong technical aptitude and ability to learn new technologies quickly
- Excellent verbal and written communication skills
- Willingness to collaborate across onshore, nearshore, and offshore teams
- Customer-first attitude with a passion for solving problems and delivering value
Benefits
Comp & perks- Equal opportunity and commitment to a diverse and inclusive workplace
- Training and certifications to deepen expertise and support innovation goals