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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B Sales and Key Account Management, with a strong focus on developing strategic account relationships and executing growth strategies. Proficient in building and maintaining relationships with executive-level customers while ensuring customer success and satisfaction.
Highest-signal resume keywords
B2B Sales ExperienceKey Account ManagementStrategic Relationship BuildingSales Strategy DevelopmentBilingual French and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Growth StrategiesUpselling and Cross-SellingSales Presentation SkillsBusiness Review ConductingLead Conversion Optimization
Soft Skills
Effective Time ManagementOrganization SkillsAdaptabilityCollaborationCustomer Relationship Management
Certifications & Qualifications
University Degree in Business or Marketing
Industry Keywords
Groups BenefitsEmployee Assistance ProgramsHR SolutionsCustomer SuccessRevenue Growth
About the role
Key responsibilities & impact- Develop and manage strategic account relationships for a portfolio of small and medium-sized accounts nationwide
- Develop and execute comprehensive account strategies to drive revenue growth
- Build and maintain strategic relationships with executive-level customers
- Collaborate with internal stakeholders to deliver exceptional customer value and client experience
- Identify growth opportunities and implement account expansion initiatives
- Ensure customer success and satisfaction through proactive relationship management
- Manage and execute renewal strategies for existing small and medium business clients
- Build relationships with key decision-makers to secure contract renewals and long-term partnerships
- Identify and capitalize on expansion opportunities within the existing customer base
- Develop and implement account growth strategies through upselling and cross-selling TELUS Health solutions
- Conduct regular business reviews with clients and position relevant solutions
- Drive new business growth through targeted campaigns and qualified leads
- Develop and execute sales strategies to convert prospects into customers in the small and medium business segment
- Collaborate with marketing and business development teams to optimize lead conversion rates
Requirements
What you’ll need- University Degree in business or marketing
- Minimum 3 years of stable and successful B2B Sales or Key Account Management experience
- Proven sales track record in meeting or exceeding organizational goals
- Experience in the Groups Benefits sector, Employee Assistance Programs industry and/or HR solutions is a strong asset
- Ability to work independently in a dynamic, fast-paced environment
- Superb and polished presentation skills, including the ability to develop and effectively deliver presentations in person or virtually to groups
- Ability to adapt sales strategies to current sales trends, market demands, and company goals
- Ability to build, expand, and solidify professional relationships with new and existing brokers, consultants, and partnerships
- Ability to establish and maintain effective working relationships with external customers
- Effective time management, organization, and prioritization skills
- Bilingual French and English is a strong asset
- Advanced knowledge of English is required for regular interaction with external and internal parties and use of English IT tools
Benefits
Comp & perks- Inclusive culture embracing diversity
- Accommodation for applicants with disabilities during the recruitment process, as required
- Long-term professional career opportunity
- Dynamic and innovative team environment
- Technology-enhanced care ecosystem
- Cross-functional collaboration and exposure to TELUS Health solutions