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TELUS

Bilingual IT Business Analyst

TELUS

. Translate business requirements into detailed specifications and participate in high-level design and estimation .

Posted 9/17/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in translating business requirements into technical specifications, collaborating with cross-functional teams, and applying Agile methodologies to deliver user-centric software solutions. Proficient in bilingual communication and possesses strong analytical skills to support digital transformation initiatives.

Highest-signal resume keywords
Business AnalysisAgile MethodologiesUI/UX CollaborationBilingual in French and EnglishAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Software DesignTechnical DocumentationSystem ChangesUser-Centric SolutionsDigital TransformationErgonomic Design PrinciplesComplex Systems ManagementSynthesis SkillsQuality AssuranceRelease Notes Production
Soft Skills
CollaborationLeadershipCommunicationProblem-SolvingEase in Understanding Technical Concepts
Industry Keywords
SAFe EnvironmentLarge-Scale Agile MethodologyProduct Management Best PracticesModernization InitiativesIT Technologies

About the role

Key responsibilities & impact
  • Translate business requirements into detailed specifications and participate in high-level design and estimation
  • Design software solutions aligned with solution architecture and technical roadmap
  • Collaborate with development teams to define functional specifications and required system changes, including non-functional requirements
  • Provide technical support and leadership during incidents or service interruptions
  • Design intuitive solutions that add value for users
  • Break down development elements into small user-benefiting increments
  • Collaborate with the Software Product Owner, UX designers, and key partners in a matrix structure
  • Produce user-community documentation, including release notes and guides
  • Document designs within allotted timeframes
  • Work with developers and quality assurance to ensure understanding of designs and alignment of development initiatives
  • Support development and QA delivery teams to ensure quality deliverables

Requirements

What you’ll need
  • Degree in computer science, business analysis, administration, actuarial mathematics, or related relevant field
  • 5+ years of relevant experience in business analysis, or equivalent with expertise in managing complex systems
  • Bilingual in French and English, oral and written
  • Experience collaborating with a UI/UX design team
  • Ability to understand the principles of ergonomic and accessible web application design
  • Excellent synthesis skills and ease in understanding, systematizing, and simplifying technical concepts
  • Strong analytical skills
  • Ability to understand and use common IT technologies
  • Knowledge of Agile methodologies
  • Experience in a SAFe environment or large-scale Agile methodology is an asset
  • Experience with digital transformations or modernization initiatives is an asset
  • Knowledge of best practices in product or program management is an asset
  • Intermediate knowledge of English is required for regular interaction with external and internal parties and use of English IT applications or software

Benefits

Comp & perks
  • Flexibility to work remotely while maintaining a healthy balance between your professional and personal life
  • Modern and complex enterprise systems combined with a world-class infrastructure using cutting-edge technologies and methodologies
  • Lasting partnerships where analyses and decisions directly influence solutions creating real value for customers
  • A team that recognizes expertise, encourages authentic collaboration, and values leadership based on trust and mutual respect