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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile methodologies, particularly in managing backlogs and translating business needs into user stories. Proficient in facilitating communication among stakeholders and ensuring quality delivery of software products.
Highest-signal resume keywords
Agile MethodologiesBacklog ManagementUser Story DevelopmentJiraFluency in French and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software Product OwnershipAcceptance Criteria DefinitionSprint PlanningRisk ManagementQuality Assurance Practices
Soft Skills
Effective CommunicationConsensus BuildingCuriosity and Quick LearningAccountability for Results
Tools & Technologies
Azure DevOpsJiraSAFe Framework
Industry Keywords
Actuarial SciencePension PlansInsuranceFinancial ServicesSoftware Development Lifecycle
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Master the internal system and understand complex issues underlying the team's work
- Structure and optimize the technical backlog in alignment with product strategy, technical roadmap, and business objectives
- Ensure backlog items are understood, sized, sequenced, and ready for delivery in small increments
- Maintain dialogue with end users and internal customers, gather feedback, assess satisfaction, and adapt priorities
- Translate business needs, customer feedback, and product priorities into user stories, acceptance criteria, and backlog items
- Make informed decisions and provide clear priorities to the development team
- Define sprint objectives and support progressive delivery during each iteration
- Participate in SAFe/Agile ceremonies including cycle and iteration planning, backlog refinement, demos, and inspection/adaptation
- Collaborate with senior experts to shape, refine, and deliver product capabilities
- Represent the team to internal and external colleagues, communicating progress, challenges, and impacts
- Orchestrate resources and manage multi-team dependencies and blockers
- Align expectations regarding testing, quality, usability, and delivery across teams
- Prioritize and manage critical bugs and system fixes, coordinate rapid responses to incidents, determine resolution strategies, and identify risks and blockers
- Validate that delivered work meets acceptance criteria and customer expectations
- Promote continuous improvement and Agile maturity within the team
- Collaborate with development, quality assurance, solution design, business, portfolio, and UX stakeholders to translate priorities into deliverables
Requirements
What you’ll need- Fluency in both French and English, oral and written
- 5+ years' experience as a Software Product Owner, Scrum Master, or similar Agile role
- Experience managing and prioritizing a team backlog using Jira, Azure DevOps, or equivalent
- Experience participating in PI planning or similar cross-team planning activities
- Interest or experience in actuarial science, pension plans, insurance, or financial services, or very strong ability to learn quickly in a complex and highly specialized technical domain
- Good understanding of Agile delivery practices
- Good understanding of the software development lifecycle, quality practices, and product delivery
- Ability to translate customer needs into clear user stories and acceptance criteria
- Ability to balance business value, technical feasibility, risk, and delivery capacity when prioritizing work
- Ability to clearly connect business objectives to backlog priorities
- Curiosity and ability to learn quickly while recognizing surrounding expertise
- Effective communication with business teams, Development, QA, and UX stakeholders
- Ability to build consensus among different perspectives and facilitate team decisions
- Strong accountability for quality, customer value, and results
- Intermediate knowledge of English is required for regular interaction with English-speaking external and internal parties and use of English IT tools
- Experience working in SAFe or large-scale Agile methodology is an asset
- In-depth knowledge of Agile tools such as Azure DevOps, Jira, or equivalent is an asset
- Experience delivering complex software products or digital solutions is an asset
- Previous experience with legacy systems or actuarial architectures is an asset
Benefits
Comp & perks- Inclusive culture embracing diversity
- Accommodation for applicants with disabilities during the recruitment process, as required
- Potential employment with TELUS Health, a global health and well-being provider