Business Analyst, Pension Benefit Calculations

TELUS

. Conduct detailed analyses of clients’ pension plan provisions .

Posted 10/6/2026full-timeHalifax • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in pension plan analysis and software configuration, ensuring effective integration and user support. Strong problem-solving and communication skills are essential for managing client interactions and project requirements.

Highest-signal resume keywords

Pension Plan AnalysisSoftware ConfigurationProblem-Solving SkillsUser SupportQuality Assurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pension Plan ProvisionsSoftware Development SpecificationsTesting Strategy DevelopmentIntegration of SoftwareConfiguration Management

Soft Skills

Communication SkillsTeam CollaborationPrioritizationIssue Resolution

Certifications & Qualifications

Personnel Security Screening

Industry Keywords

Pension Plan CalculationsQuality Assurance TeamClient LiaisonUser Support Management

About the role

Key responsibilities & impact

Conduct detailed analyses of clients’ pension plan provisions
Act as the liaison between the client and the project team regarding requirements for pension plan calculations
Configure the internal software according to the specific features of the client’s pension plan
Write specifications for new developments to the internal software requested by clients
Ensure the integration of the internal software with other software implemented for the client
Participate in developing the testing strategy for configurations and new developments
Participate in reviewing test scenarios according to the criteria required by the plan
Support the quality assurance team
Collaborate on the development of the internal software by suggesting improvements
Provide user support after implementation to ensure effective management of the internal software

Requirements

What you’ll need

Strong technology, communication, and problem-solving skills
Ability to manage problem resolution by providing clear explanations and a path to resolution
Ability to set priorities and resolve issues independently or as part of a team
Knowledge of English may be required for regular interaction with English-speaking external or internal parties or use of English applications/software
Personnel Security Screening conducted through the Government of Canada may be required for roles involving work at a Data Center or access to detailed technology knowledge

Benefits

Comp & perks

Inclusive culture that embraces diversity
Fair employment practices
Accommodation for applicants with disabilities during the recruitment process, as required