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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare operational processes, particularly in digitization and document management, while ensuring compliance with legal standards and quality control. Proficient in training personnel and providing technical support to enhance user experience and operational efficiency.
Highest-signal resume keywords
Digitization Tools ExpertiseApplication Integration KnowledgeHealthcare Sector ExperienceBilingualism in French and EnglishTechnical Documentation Writing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Health Records ManagementApplication ConfigurationMetadata IndexingHIS InterfacesDocument Management ProjectsClinical Document StreamsQuality Control ProcessesTechnical SupportProblem SolvingTraining Development
Soft Skills
Interpersonal SkillsCommunication SkillsAttention to DetailTeam SpiritCustomer Satisfaction Focus
Certifications & Qualifications
College Diploma (DEC) in Medical ArchivesUniversity Degree in Clinical Informatics
Industry Keywords
Clinical-Administrative TransformationElectronic Patient RecordDocument IntegritySecure DestructionContinuous ImprovementQuality Best Practices
About the role
Key responsibilities & impact- Act as a Senior Systems Analyst for clinical-administrative transformation services
- Configure and parameterize digitization systems and software according to operational requirements with vendors and clients
- Maintain, monitor, and optimize deployed solutions with partners
- Analyze user needs and recommend solutions adapted to healthcare operational realities
- Ensure compliance with quality control processes, certified digitization, and legal standards for document integrity, evidentiary value, and secure destruction
- Design and lead training sessions for archives personnel and administrative agents
- Provide technical support, resolve incidents, and guide users during validation phases
- Support management in estimating work efforts and drafting professional service proposals related to document digitization
- Facilitate meetings, lead committees, and maintain proactive communication with teams, clients, and partners
- Identify continuous improvement opportunities and apply quality best practices to digital transformation projects
Requirements
What you’ll need- Training or relevant experience in health records management, medical archivist, archives management technician, or equivalent
- Knowledge of the patient’s chart structure and medical archives processes in hospitals and CLSCs
- Strong command of application integration, including indexing, metadata, and HIS interfaces
- Expertise in digitization tools
- Knowledge in software application configuration and parameterization
- Functional knowledge of application environments, interface mechanisms such as HL7 streams and shared directories, and operating systems
- Excellent ability to write technical documentation, configuration specifications, and procedure guides
- Experience in the healthcare sector, ideally with an Electronic Patient Record or other clinical and clinical-administrative systems
- Fluent bilingualism in French and English, both oral and written
- High analytical rigor and strong attention to detail
- Excellent ability to solve complex problems proactively
- Well-developed skills for training, simplifying information, and providing technical support
- Strong interpersonal, communication, and active listening skills
- Agility and strong ability to adapt to evolving technologies
- Strong team spirit and constant focus on customer satisfaction
- College Diploma (DEC) or university degree in a relevant field, such as Medical Archives or Clinical Informatics, or equivalent
- Minimum of 3–5 years of proven professional experience in digitization or document management projects and clinical document streams acquired within the healthcare network
- Intermediate knowledge of English is required for occasional interaction with internal parties in English
Benefits
Comp & perks- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills