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TELUS

Manager, Client Project Management

TELUS

. Oversee client project management operations for TELUS Health Payvider solutions .

Posted 10/14/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$109,000 - CA$202,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management methodologies and frameworks, with a strong focus on client implementation, resource allocation, and cross-functional collaboration. Proven ability to lead and mentor project management teams while driving continuous improvement and ensuring successful project delivery.

Highest-signal resume keywords
Project Management MethodologiesClient Implementation ProgramsCross-Functional Team LeadershipExecutive Presentation SkillsPMP Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project Delivery StandardsResource Allocation ModelsGovernance FrameworksKPI ManagementCapacity Planning
Soft Skills
Analytical SkillsProblem-SolvingDecision-MakingInterpersonal SkillsCustomer-Centric Mindset
Certifications & Qualifications
PMP Certification
Industry Keywords
Health Payvider SolutionsClient Project ManagementStakeholder ManagementOperational RisksImplementation Progress

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Oversee client project management operations for TELUS Health Payvider solutions
  • Ensure successful end-to-end client implementation aligned with specifications and strategic timelines
  • Lead, coach, mentor, and support Client Project Managers
  • Establish and enforce project delivery frameworks, governance, standardized templates, and reporting protocols
  • Manage project intake, resource allocation, capacity planning, and workload distribution
  • Provide executive visibility into implementation progress, operational risks, project health, KPIs, and resource utilization
  • Partner with national peer managers to align delivery strategies and optimize resourcing
  • Collaborate with Sales, Product Management, Data Migration, and Customer Success to remove operational blockers and streamline handoffs
  • Drive continuous improvement, standardize implementation frameworks, and implement metrics-driven feedback loops
  • Evaluate and prioritize project assignments based on strategic impact and team bandwidth

Requirements

What you’ll need
  • Proven experience leading and mentoring a team of project management professionals in an enterprise environment
  • 5-10 years of progressive leadership experience managing complex client implementation programs and cross-functional teams
  • Bachelor's degree in Information Systems, Health Sciences, Business Administration, or equivalent practical experience
  • Expertise in program and project management methodologies, project delivery standards, governance, and resource allocation models
  • Strong analytical, problem-solving, and decision-making skills
  • Demonstrated success in cross-functional stakeholder management with Sales, Product Management, Data Migration, and Customer Success leaders
  • Exceptional executive presentation, communication, and interpersonal skills
  • Customer-centric mindset with experience managing executive client relationships and onboarding expectations
  • Self-directed leadership in fast-paced environments
  • PMP certification is considered an asset
  • Bilingual English and French is considered an asset

Benefits

Comp & perks
  • Competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension program
  • Share purchase program
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities