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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Partner Operations and Sales Operations, with strong capabilities in managing partner onboarding, compliance, and operational performance reporting. Proficient in using analytical tools and CRM platforms to enhance partner experiences and streamline processes.
Highest-signal resume keywords
Partner Operations ExperienceAdvanced Excel SkillsSalesforce ProficiencyAnalytical Problem-SolvingStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Partner OnboardingOperational Performance ReportingProcess ImprovementWorkflow AutomationDocumentation Management
Soft Skills
Strong Organizational SkillsTime ManagementAttention to DetailEffective Communication
Tools & Technologies
SalesforceClariPower BICRM Platforms
Industry Keywords
SaaSFintechBankingConsultingB2B
About the role
Key responsibilities & impact- Support the day-to-day operational management of the Temenos Partner Ecosystem
- Coordinate partner onboarding, renewals, amendments, and offboarding activities
- Maintain accurate partner records, documentation, and related information across internal systems
- Track partner activities, milestones, actions, and deliverables, ensuring timely follow-up
- Collaborate with Sales, Finance, Legal, Delivery, Marketing, Product, and other internal teams to facilitate partner processes
- Prepare pipeline, KPI, revenue, and operational performance reporting and updates for leadership
- Support audit, compliance, and governance activities, including documentation management and remediation tracking
- Support business reviews, partner meetings, enablement activities, and strategic alliance programs
- Maintain and update operational procedures, workflows, training materials, and knowledge repositories
- Identify opportunities to simplify, standardize, automate, and improve operational processes across the partner ecosystem
- Use operational data and insights to identify trends, resolve issues, and enhance the overall partner experience
Requirements
What you’ll need- Previous experience in Partner Operations, Sales Operations, Business Operations, Commercial Operations, or a similar role
- Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines
- Excellent attention to detail and a structured approach to managing information, systems, and processes
- Strong communication and stakeholder management skills
- Good analytical and problem-solving abilities
- Advanced Excel/spreadsheet skills and confidence working with business data and reporting
- Experience working with Salesforce, CRM platforms, or similar business systems
- Ability to work independently while contributing effectively within a global, cross-functional team
- Professional level written and spoken English
- Experience within technology, SaaS, fintech, banking, consulting, or B2B environment is advantageous
- Experience supporting a partner, channel, alliance, or ecosystem organization is advantageous
- Experience with Salesforce, Clari, Power BI, or similar reporting and analytics tools is advantageous
- Exposure to audit, compliance, governance, or finance-related processes is advantageous
- Experience supporting large hyperscalers or other strategic partner programs is advantageous
- Experience with process improvement, workflow automation, or AI-enabled operational tools is advantageous
Benefits
Comp & perks- Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
- Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
- Family care: 4 weeks of paid family care leave
- Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
- Study leaves: 2 weeks of paid leave each year for study or personal development
