Architect – ServiceNow IRM

Templar Shield

. Lead discovery sessions, stakeholder interviews, requirements workshops, maturity assessments, design sessions, and solution reviews .

Posted 9/22/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ServiceNow Integrated Risk Management solutions, including architecture design, implementation strategies, and governance frameworks. Proficient in leading stakeholder engagements, managing complex projects, and delivering technical oversight across diverse teams.

Highest-signal resume keywords

ServiceNow Platform ExperienceServiceNow Integrated Risk ManagementSolution Architecture DesignGovernance and Risk ManagementServiceNow Certified System Administrator

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution ArchitectureData ModelsWorkflowsAPIsREST and SOAP Web ServicesJavaScriptIntegration HubPerformance AnalyticsReporting StrategiesData Governance

Soft Skills

Analytical SkillsOrganizational SkillsProblem-Solving SkillsDecision-Making SkillsCommunication Skills

Tools & Technologies

ServiceNowAI Control TowerAutomated Test FrameworkMID ServerIntegration Hub

Certifications & Qualifications

ServiceNow Certified System AdministratorServiceNow Certified Implementation Specialist – Risk and ComplianceCertified Application Developer

Industry Keywords

GovernanceRisk ManagementComplianceInternal ControlsAuditThird-Party RiskNISTISO 27001SOC 2HIPAA

Tech Stack

Tools & technologies

Cyber SecurityJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Lead discovery sessions, stakeholder interviews, requirements workshops, maturity assessments, design sessions, and solution reviews
Translate business, risk, regulatory, operational, and technical requirements into scalable solution architectures, implementation strategies, roadmaps, and future-state operating models
Lead architecture, design, and delivery of ServiceNow IRM solutions across risk, compliance, audit, third-party risk, business continuity, operational resilience, regulatory change, and issues management
Define solution architecture covering data models, security, risk taxonomies, control structures, assessment methodologies, issues, indicators, approvals, workflows, integrations, and reporting
Provide architectural oversight and targeted hands-on support while guiding Engineers through configuration, development, testing, and deployment
Advise clients on governance, risk management, regulatory compliance, internal controls, policy management, audit, third-party risk, business continuity, and resilience
Design integrations with enterprise platforms, data repositories, regulatory-content providers, security technologies, financial systems, and business applications
Define integration patterns, APIs, data mappings, transformation rules, reconciliation logic, synchronization schedules, error handling, monitoring, and support requirements
Develop data architecture and governance strategies for IRM information
Define reporting and analytics strategies, including KPIs, KRIs, dashboards, Performance Analytics, and executive reporting
Evaluate ServiceNow Otto, AI Control Tower, automation, and agentic workflows with appropriate responsible-use controls
Develop architecture documents, integration designs, data models, process flows, functional specifications, architectural decisions, and technical documentation
Establish technical standards and review configurations, workflows, integrations, automation, and reporting
Provide technical direction, assign design and configuration activities, resolve complex issues, and validate completed work
Define acceptance criteria and oversee testing, deployment readiness, production transition, and post-deployment stabilization
Identify architectural risks, technical debt, assumptions, dependencies, and design issues; develop mitigation plans
Support business development through pre-sales discovery, demonstrations, technical workshops, solution scoping, proposals, SOWs, RFP responses, estimates, and pricing inputs
Help develop reusable service offerings, methodologies, reference architectures, accelerators, templates, and training materials

Requirements

What you’ll need

Five or more years of ServiceNow platform experience
At least three years focused on ServiceNow Integrated Risk Management
Experience in a Solution Architect, Technical Lead, or comparable architecture role
Experience leading enterprise ServiceNow implementations through discovery, design, configuration, testing, deployment, stabilization, and adoption
Experience leading stakeholder interviews, requirements workshops, design sessions, solution reviews, and executive-level presentations
Strong understanding of governance, risk management, compliance, internal controls, policy management, audit, assessments, third-party risk, and related business processes
Experience coordinating multiple technical and functional workstreams and managing competing priorities and deliverables in a consulting environment
Strong analytical, organizational, problem-solving, and decision-making skills
Excellent verbal and written communication skills
Ability to collaborate with geographically dispersed teams and mentor consultants and engineers
ServiceNow Certified System Administrator (CSA) certification required
Willingness to travel up to 50 percent based on client and project requirements
Strong knowledge of ServiceNow IRM applications, data models, workflows, workspaces, and related platform capabilities
Experience designing solutions across ServiceNow IRM applications
Strong working knowledge of ServiceNow platform architecture, application scope, data models, security, access controls, reporting, dashboards, and platform governance
Experience designing IRM workflows, assessments, risk and control processes, policies, audits, issues, indicators, approvals, taxonomies, attestations, and related automation
Experience with REST and SOAP web services, APIs, Integration Hub, MID Server, import sets, and transform maps
Working knowledge of JavaScript, Flow Designer, Integration Hub, business rules, and ServiceNow scripting and automation
Familiarity with data migration, Automated Test Framework, source control, application deployment, update management, release management, and ServiceNow upgrade practices
Familiarity with ServiceNow Otto, AI Control Tower, and AI-enabled or agentic workflow capabilities, including governance, security, privacy, explainability, human oversight, and responsible-use considerations
Bachelor’s degree in Information Systems, Cybersecurity, Business, Risk Management, Finance, Accounting, or a related discipline preferred
Preferred: ServiceNow Certified Implementation Specialist – Risk and Compliance, Certified Application Developer, or other relevant ServiceNow certifications
Preferred familiarity with NIST, ISO 27001, SOC 2, COSO, COBIT, PCI DSS, HIPAA, CIS Controls, and FFIEC
Preferred experience supporting regulated industries and related ServiceNow capabilities

Benefits

Comp & perks

Competitive compensation + annual performance-based bonus
100% remote-first culture
Health, dental, LTD, and life insurance coverage
401(k) with company match
Reimbursement for job-related training and certifications
Work on frontier projects at the cutting edge of AI + Risk Management
A collaborative culture where your process designs shape real industry solutions