Manager – Security Consulting

Templar Shield

. Lead ServiceNow Security Operations and Security Consulting engagements from discovery and planning through implementation, deployment, adoption, and post-production transition .

Posted 9/22/2026full-timeRemote • Texas • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading ServiceNow Security Operations engagements, translating complex security and regulatory requirements into actionable strategies and solutions. Proven ability to manage client relationships, oversee project delivery, and mentor consulting teams while ensuring compliance with industry standards.

Highest-signal resume keywords

ServiceNow Security OperationsCybersecurity Program GovernanceStakeholder EngagementIncident ManagementSecurity Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CybersecurityRisk ManagementComplianceServiceNowVulnerability ManagementThreat IntelligenceSecurity Posture ManagementIntegration DevelopmentProposal DevelopmentProject Management

Soft Skills

CommunicationFacilitationRelationship ManagementDecision MakingTeam Leadership

Tools & Technologies

SIEMEDRVulnerability-ScanningCMDBIT OperationsServiceNow Otto

Certifications & Qualifications

ServiceNow Certified System AdministratorCISSPCISMCRISCCISASecurity+GIACPMP

Industry Keywords

NIST Cybersecurity FrameworkISO 27001CIS ControlsMITRE ATT&CKPCI DSS

Tech Stack

Tools & technologies

Cyber SecurityPMPServiceNow

About the role

Key responsibilities & impact

Lead ServiceNow Security Operations and Security Consulting engagements from discovery and planning through implementation, deployment, adoption, and post-production transition
Understand client objectives, security operating models, technology environments, regulatory obligations, risks, and program maturity to guide engagement strategy and delivery
Facilitate stakeholder interviews, discovery sessions, maturity assessments, design workshops, executive steering committees, project-status discussions, and governance meetings
Ensure deliverables meet client requirements, Statements of Work, contractual commitments, budgets, schedules, and quality standards
Manage delivery risks, scope changes, dependencies, and escalations
Advise clients on ServiceNow Security Operations, Security Incident Response, Unified Security Exposure Management, Vulnerability Response, Threat Intelligence Security Center, Security Posture Control, Configuration Compliance, and related practices
Translate business, security, regulatory, and operational requirements into strategies, maturity assessments, roadmaps, operating models, and measurable outcomes
Oversee solution delivery and review designs, workflows, integrations, automation, dashboards, reporting, implementation plans, and ServiceNow Otto capabilities
Guide development of incident-response processes, exposure and vulnerability prioritization, threat-intelligence workflows, remediation, security automation, and enterprise-tool integrations
Lead, mentor, and develop Architects and consulting team members
Coordinate resource planning, staffing, workload allocation, and team assignments
Support recruiting, interviewing, onboarding, training, and retention
Monitor engagement financials, budgets, utilization, capacity, schedules, delivery performance, risks, and client satisfaction
Establish engagement metrics and support governance, status reporting, forecasting, documentation, quality assurance, and delivery controls
Report engagement performance, risks, resource needs, and client concerns to the Director
Support business development, account growth, pre-sales discovery, demonstrations, proposals, estimates, staffing models, SOWs, RFPs, and follow-on opportunities
Strengthen the ServiceNow Security Consulting practice through service offerings, methodologies, accelerators, demonstrations, templates, training materials, and reusable assets
Contribute to go-to-market activities, thought leadership, webinars, conferences, industry events, case studies, and client-facing materials

Requirements

What you’ll need

7+ years of experience delivering cybersecurity, risk, compliance, governance, ServiceNow, or enterprise technology consulting services
3+ years of experience leading consulting teams, managing client engagements, or serving in a manager, senior consultant, lead consultant, or architect-level role
Experience managing multiple client engagements or workstreams, including project teams, scope, budgets, schedules, resources, risks, and deliverables
Demonstrated ability to lead discovery sessions, stakeholder interviews, requirements workshops, maturity assessments, solution reviews, executive presentations, and governance meetings
Strong understanding of security operations, incident management, exposure and vulnerability management, threat intelligence, security posture management, remediation, security automation, and cybersecurity program governance
Experience translating business, security, regulatory, and operational requirements into implementation strategies, roadmaps, operating models, and scalable ServiceNow solutions
Experience overseeing integrations between ServiceNow and SIEM, EDR, vulnerability-scanning, threat-intelligence, CMDB, IT operations, and other enterprise security technologies
Experience developing proposals, estimates, staffing plans, Statements of Work (SOWs), and responses to Requests for Proposals (RFPs)
Bachelor’s degree in Information Systems, Cybersecurity, Computer Science, Business, Risk Management, or a related discipline, or equivalent practical experience
ServiceNow Certified System Administrator (CSA)
Excellent communication, facilitation, relationship-management, and decision-making skills
Ability to work effectively with executive stakeholders and geographically distributed teams
Ability to travel up to 50% based on client and business needs
Preferred: ServiceNow Certified Implementation Specialist credentials related to Security Operations, Certified Application Developer (CAD), or other relevant ServiceNow certifications
Preferred: Professional certification in cybersecurity, security operations, risk, audit, privacy, or project management, such as CISSP, CISM, CRISC, CISA, Security+, GIAC, or PMP
Preferred: Experience implementing multiple ServiceNow Security Operations capabilities
Preferred: Experience conducting security maturity assessments, developing multiyear roadmaps, designing security operating models, and developing reusable consulting methodologies and accelerators
Preferred: Familiarity with cybersecurity and control frameworks such as NIST Cybersecurity Framework, NIST SP 800-53, ISO 27001, CIS Controls, MITRE ATT&CK, COBIT, PCI DSS, or related standards
Preferred: Experience supporting regulated industries
Preferred: Experience with ServiceNow data migrations, integrations, reporting strategies, platform governance, enterprise implementation planning, and related capabilities
Preferred: Experience evaluating or implementing AI-enabled security workflows using ServiceNow Otto, including governance, security, privacy, explainability, human oversight, and responsible-use controls

Benefits

Comp & perks

Competitive compensation + annual performance-based bonus
100% remote-first culture
Benefits include health, dental, LTD, and life insurance coverage
401(k) with company match
Reimbursement for job-related training and certifications
Work on frontier projects at the cutting edge of AI + Risk Management
A collaborative culture where your process designs shape real industry solutions