Solution Engineer – ServiceNow, Armis

Templar Shield

. Support planning, installation, configuration, validation, and ongoing support of Armis deployments .

Posted 9/22/2026full-timeRemote • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Armis and ServiceNow configurations, integrations, and implementations, with a strong focus on cybersecurity operations and asset management. Proficient in troubleshooting, testing, and supporting technical deployments while effectively communicating with both technical and non-technical stakeholders.

Highest-signal resume keywords

Armis ConfigurationServiceNow IntegrationCybersecurity OperationsAPI DevelopmentTechnical Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Implementation EngineeringPlatform ConfigurationAsset ManagementVulnerability ManagementIncident ResponseTesting and ValidationNetwork EngineeringInfrastructure EngineeringSDLC PracticesAgile Methodologies

Soft Skills

Client-Facing CommunicationDocumentation SkillsTask ManagementCollaborationProblem-Solving

Tools & Technologies

ArmisServiceNowREST APIsJSONFlow DesignerIntegration HubVirtual AppliancesConnectivity TestingSSL/TLSCollector Deployment

Certifications & Qualifications

Security+GICSPCCNAArmis CertificationsServiceNow Certifications

Industry Keywords

Cybersecurity ConsultingOperational TechnologyIoTIoMTHealthcareManufacturingUtilitiesEnergyTransportationTelecommunications

Tech Stack

Tools & technologies

CloudCyber SecurityIoTITSMLinuxSDLCServiceNow

About the role

Key responsibilities & impact

Support planning, installation, configuration, validation, and ongoing support of Armis deployments
Assist with site surveys, deployment documentation, collector placement, connectivity validation, and network troubleshooting
Configure Armis settings, asset classifications, dashboards, reports, policies, alerting logic, exposure views, and workflows
Validate asset discovery, classification, enrichment, and coverage across IT, OT, IoT, IoMT, cloud, and connected environments
Tune Armis configurations to improve asset context and reduce unnecessary alerts
Troubleshoot collectors, connectivity, data collection, asset visibility, classifications, policies, dashboards, and integrations
Configure integrations between Armis, ServiceNow, and third-party security and enterprise platforms
Map Armis asset intelligence to ServiceNow data models, CI classes, ownership models, reconciliation processes, and security workflows
Support ServiceNow USEM and ServiceNow Otto implementations using Armis data
Support Armis use cases across ServiceNow CMDB, ITSM, ITOM, Security Operations, Vulnerability Response, Security Incident Response, and Integrated Risk Management
Configure ServiceNow workflows, forms, dashboards, reports, notifications, business rules, scripts, and automation
Enhance orchestration using Flow Designer, Integration Hub, APIs, and other platform capabilities
Support data normalization, identification, reconciliation, enrichment, and quality validation
Develop scripts and controlled platform extensions when out-of-the-box configuration is insufficient
Participate in discovery sessions, requirements workshops, design discussions, and technical reviews
Translate requirements into implementation tasks, configuration activities, test cases, and documentation
Develop and execute unit, system, integration, regression, and deployment-validation testing
Support user acceptance testing, production deployments, stabilization, and post-production support
Produce deployment diagrams, configuration documents, integration specifications, operating procedures, troubleshooting guides, knowledge articles, and training materials
Follow SDLC and Agile practices; identify and communicate technical risks, dependencies, defects, and scope concerns
Build relationships with client and Templar Shield technical teams
Communicate technical issues, implementation decisions, and recommendations to business and technical stakeholders
Assist with solution demonstrations, knowledge-transfer sessions, client training, estimates, and proposals
Stay current with Armis capabilities, ServiceNow enhancements, and cybersecurity practices
Contribute reusable technical documentation, implementation templates, and practice materials

Requirements

What you’ll need

One to three years of experience in implementation engineering, professional services, cybersecurity consulting, security engineering, network engineering, infrastructure engineering, ServiceNow delivery, or a related technical role
At least one year of experience working with ServiceNow, Armis, or a comparable enterprise security, asset-management, vulnerability-management, or security-operations platform
Hands-on experience supporting technical implementations, platform configurations, integrations, testing, troubleshooting, or production deployments
Working knowledge of enterprise networking, cybersecurity operations, asset management, vulnerability management, and incident-response processes
Experience with APIs and integration technologies, including REST, JSON, authentication, certificates, and SSL/TLS
Familiarity with virtual appliances, collector deployment, log review, connectivity testing, certificate management, and basic infrastructure troubleshooting
Strong client-facing communication skills and the ability to explain technical issues to both technical and non-technical stakeholders
Ability to manage multiple assignments, document decisions, follow established delivery processes, and drive assigned tasks to completion
Bachelor’s degree in information technology, computer science, cybersecurity, engineering, or a related field, or equivalent relevant professional experience
Willingness to travel up to 50 percent based on client and project requirements
Preferred: hands-on experience with Armis Centrix and ServiceNow CMDB, CSDM, Service Graph Connectors, ITSM, ITOM, Security Operations, Vulnerability Response, Security Incident Response, or Integrated Risk Management
Preferred: experience with operational technology, IoT, IoMT, healthcare, manufacturing, utilities, energy, transportation, telecommunications, or critical-infrastructure environments
Preferred: CMDB data quality, configuration item reconciliation, asset normalization, ownership models, and operational governance
Preferred: regulated environments with formal change controls, audit requirements, security documentation, and operational constraints
Preferred: basic Linux administration and troubleshooting
Preferred: ServiceNow or Armis certifications/training, or cybersecurity/networking certifications such as Security+, GICSP, CCNA, or comparable credentials

Benefits

Comp & perks

Competitive compensation + annual performance-based bonus
100% remote-first culture
Health, dental, LTD, and life insurance coverage
401(k) with company match
Reimbursement for job-related training and certifications
Work on frontier projects at the cutting edge of AI + Risk Management
A collaborative culture where your process designs shape real industry solutions