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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and sales support within the healthcare sector, particularly in oncology. Proficient in developing business plans, driving customer adoption of technology solutions, and maintaining compliance with industry standards.
Highest-signal resume keywords
Client Relationship ManagementSales Support Experience in HealthcareOncology KnowledgeTerritory Business PlanningCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Plan DevelopmentMarket AnalysisGenomic Information KnowledgeOncology Information KnowledgeSales Performance MonitoringSpecimen ProcurementEMR IntegrationTerritory ManagementProject ManagementData Analysis
Soft Skills
Proactive CommunicationIndependent WorkTime ManagementRelationship BuildingAdministrative Skills
Tools & Technologies
Tempus HubWeb-Based Molecular Information Tools
Industry Keywords
HealthcareOncologyPathologyClinical DataCustomer FeedbackCompetitive LandscapeClient RetentionUpsellingLocal ConferencesPhysician Engagement
About the role
Key responsibilities & impact- Work with the Clinical Account Executive on plans for gaining and retaining new and existing clients
- Collaborate with sales positions to achieve company goals and objectives
- Identify opportunities for existing customers to use Tempus algorithmic tests and add-ons
- Collaborate on upsell opportunities for various products
- Drive customer adoption of online ordering through Tempus Hub and EMR integrations
- Identify and develop partnering opportunities with prospective oncology clients
- Promote compliance with web-based molecular information tools
- Analyze the competitive landscape and assigned accounts and provide customer feedback to leadership
- Monitor sales performance against objectives
- Develop and implement a comprehensive territory business plan, including budgets, travel, territory management and goal setting
- Build and maintain relationships with physicians, office staff and pathology departments
- Drive clinical orders and ensure smooth specimen sendouts and tissue procurement
- Maintain regular touchpoints with targeted accounts
- Coordinate Medical Affairs report reviews with physicians
- Order kit and literature replenishment at accounts
- Identify and attend approved local conferences
- Obtain necessary clinical data and progress notes for Tempus-tested patients
- Represent Tempus company culture to internal and external constituents
Requirements
What you’ll need- Must live in Cincinnati or the nearby region
- B.S. in biology, life science, business or marketing
- 1+ years of applicable industry experience
- Capacity to quickly learn relevant genomic and oncology information
- Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
- Ability to maintain strong market, customer, and product knowledge
- Excellent customer service skills and ability to connect with healthcare professionals
- Strong administrative skills and sophistication to manage business in complex environments
- Sales support experience in healthcare, preferably oncology or pathology, with proven past performance meeting or exceeding expectations, or general clinical experience
- Travel throughout the territory as needed
Benefits
Comp & perks- Equal opportunity employer
- Remote work arrangement