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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and sales support within the healthcare sector, particularly in oncology. Proficient in developing territory business plans and driving customer adoption of genomic testing solutions.
Highest-signal resume keywords
Client Relationship ManagementSales Support Experience in HealthcareTerritory Business PlanningGenomic and Oncology KnowledgeCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Plan DevelopmentMarket AnalysisProject ManagementClinical Data CollectionSpecimen Procurement
Soft Skills
Proactive CommunicationIndependent WorkTime ManagementRelationship BuildingAdministrative Skills
Tools & Technologies
Tempus HubEMR IntegrationsWeb-Based Molecular Information Tools
Industry Keywords
OncologyPathologyHealthcare SalesGenomic TestingCustomer Adoption
About the role
Key responsibilities & impact- Work with the Clinical Account Executive on plans for gaining and retaining new and existing clients
- Collaborate with sales positions to attain company goals and objectives
- Identify opportunities with existing customers for Tempus algorithmic tests and add-ons
- Collaborate on upsell opportunities for various products
- Drive customer adoption of online ordering through Tempus Hub and EMR integrations
- Identify and develop partnering opportunities between prospective oncology clients and Tempus
- Promote compliance with web-based molecular information tools
- Analyze the competitive landscape within assigned accounts and provide customer feedback to leadership
- Monitor sales performance to ensure objectives are met
- Develop and implement a comprehensive territory business plan, including budgets, travel, territory management and goal setting
- Build and maintain relationships with physicians, office staff and pathology departments
- Drive clinical orders in the community and ensure smooth specimen sendouts and tissue procurement
- Maintain regular touchpoints with targeted accounts
- Coordinate Medical Affairs report reviews with physicians after clinical orders
- Replenish order kits and literature at accounts
- Identify and attend approved local conferences
- Obtain necessary clinical data and progress notes for Tempus-tested patients
- Represent Tempus' company culture to internal and external constituents
Requirements
What you’ll need- Must live in the Pennsylvania or New Jersey region
- B.S. in biology, life science, business or marketing
- 1+ years of applicable industry experience
- Capacity to quickly learn relevant genomic and oncology information
- Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
- Ability to maintain strong market, customer, and product knowledge
- Excellent customer service skills and ability to connect with healthcare professionals
- Strong administrative skills and sophistication to manage business in complex environments
- Sales support experience in healthcare, preferably oncology or pathology, with proven past performance is a bonus
- General clinical experience is a bonus
- Travel throughout the territory as needed
Benefits
Comp & perks- Incentive compensation may be offered
- Restricted stock units may be offered
- Medical and other benefits depending on the position