FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills to provide accurate technical and clinical information while ensuring an outstanding customer experience. Proficient in organization, time management, and problem-solving within a healthcare context.
Highest-signal resume keywords
Bachelor's DegreeExcellent Verbal And Written Communication SkillsGoogle Suite ProficiencyCustomer Service ExperienceHealthcare Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention To DetailMulti-TaskingFlexibilityOrganizationProblem-Solving
Industry Keywords
Clinical InformationCustomer ExperienceData MiningResearch And DevelopmentProtocols
About the role
Key responsibilities & impact- Provide accurate technical and clinical information to clients and patients
- Follow up and communicate with clients for order-specific information and documentation while ensuring an outstanding customer experience
- Support internal teams by addressing or triaging clinical inquiries and requests appropriately
- Monitor and track cases through lab and reporting processes using personal follow-up lists and team audits
- Maintain current knowledge of Ambry’s products, policies, protocols and information technology systems
- Support various internal teams with projects including data mining, non-standard protocols, and research and development
Requirements
What you’ll need- Bachelor’s degree or equivalent combination of education and experience
- Excellent verbal and written communication skills with ability to convey complex information in a clear and concise manner
- Experience with multi-tasking responsibilities while maintaining high level of attention to detail
- General computer and Google Suite proficiency
- Ability to work both independently and in a team setting
- Flexibility regarding job assignment and changes to workflow
- Organization, time management and prioritization skills
- Problem-solving and troubleshooting skills
- Experience working in the healthcare industry preferred, but not required
- Customer service experience preferred, but not required
- Ability to work 7:30am–4:00pm Pacific Time Zone
Benefits
Comp & perks- Full range of benefits, which may include incentive compensation
- Restricted stock units
- Medical and other benefits depending on the position
