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Membership Business Development Manager
Ten Lifestyle Group. Generate and convert HNW and UHNW prospective members to drive Ten Private Membership revenue .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in membership business development and sales pipeline management, with a strong focus on building relationships within HNW and UHNW communities. Proficient in leveraging social media and influencer marketing to drive engagement and revenue.
Highest-signal resume keywords
Membership Business DevelopmentSales Pipeline ManagementInfluencer MarketingRelationship ManagementEvent Hosting and Networking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
New Business GenerationSales Process ManagementCRM Software ProficiencyMicrosoft Office SuiteCanva
Soft Skills
Strong Verbal CommunicationCreative ThinkingGoal-OrientedResilienceSelf-Starter
Tools & Technologies
HubSpotSalesforce
Industry Keywords
HNWUHNWLuxury BrandsPrivate Members’ ClubsB2C Sales
About the role
Key responsibilities & impact- Generate and convert HNW and UHNW prospective members to drive Ten Private Membership revenue
- Own the majority of the outbound sales pipeline
- Build and nurture partnerships with private members’ clubs, including co-hosted events, reciprocal benefits and warm introductions
- Identify and manage partnerships with Instagram influencers, content creators and brand ambassadors
- Develop referral partnerships with luxury brands and trusted advisors, including wealth managers, family offices, estate agents and luxury retailers
- Attend, host and create events and experiences that generate leads and showcase Ten membership
- Manage the full sales process from prospecting through closing
- Maintain accurate CRM records of customer interactions, sales activities and pipeline progress
- Build relationships with new members from initial sale through first renewal
- Develop and communicate comprehensive knowledge of Ten’s service proposition
- Meet or exceed monthly and quarterly sales targets and KPIs set by the Head of Private Membership
- Identify, test and report on new acquisition channels, industry trends, competitor activity and emerging opportunities
- Bring social media, influencer and campaign ideas to marketing
- Work with the proposition team on member benefits to drive sales
- Liaise with service delivery to support the member journey and renewals
Requirements
What you’ll need- Relevant experience in membership business development, new business generation, and building a sales pipeline from scratch
- Luxury, lifestyle or B2C sales experience is a plus
- Established network, or proven ability to quickly build one, across private members’ clubs, luxury brands and HNW/UHNW communities
- Experience with business networking, attending and hosting events, and joining luxury community groups
- Goal-oriented with a strong drive to achieve results and exceed targets
- Creative and commercially minded, with ability to test unconventional routes to market
- Strong understanding of social media and influencer marketing
- Strong verbal and written communication skills, with ability to build rapport and trust with HNW and UHNW individuals
- Resilient and persistent; comfortable with rejection and disciplined in following up
- Self-starter who takes ownership of their own pipeline without needing direction
- Proficiency in Microsoft Office Suite, Canva and CRM software such as HubSpot or Salesforce
- Initiative and ownership in creating and converting an independent pipeline
- Creative thinking for reaching and selling to HNW and UHNW audiences
- Network-building and strategic relationship management
- Knowledge of influencer marketing and social selling
- Confidence dealing with HNW/UHNWIs and understanding their lifestyle, expectations, needs and preferences
- Ability to collaborate with service delivery, proposition and other Ten teams
Benefits
Comp & perks- A competitive salary will be offered depending on experience plus commission
- Flexible work arrangements including Hybrid work possibilities
- Annual Leave of 25 days per annum and an additional 3 extra days of annual leave in the third year
- One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
- Employer-contributory company pension
- Lucrative Ten Loyalty Rewards program
- Remote Working Holidays - Travel and Work for up to 4 weeks per year!
- Access to travel and entertainment discounts
- Global, dynamic, and inclusive team
- Possibility of growth within a dynamic and international company
- Culture of recognition and reward, including annual Extra Mile Awards
- Support for employee development