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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in IT operations management, including leadership of technical teams, budget oversight, and IT security compliance. Proficient in managing both Windows and Linux server environments, with a strong focus on Azure and AWS technologies.
Highest-signal resume keywords
IT Operations ManagementWindows Server AdministrationLinux Server AdministrationAzure Active Directory ManagementIT Security Oversight
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Active Directory ManagementAzure AD ConnectRed Hat Enterprise LinuxWindows Remote Desktop ServicesSplunk SIEMAWS VPCAWS EC2VPN InfrastructureMicrosoft Office 365Salesforce
Soft Skills
Excellent Communication SkillsSelf-DirectedOrganizedAbility to Manage Multiple Priorities
Tools & Technologies
Microsoft WindowsMacOSIOSAzure Conditional AccessCorporate Technology Retention Policies
Industry Keywords
Cyber Insurance ComplianceSecurity Awareness TrainingDisaster Recovery PoliciesTechnology Security PolicySOC Compliance
Tech Stack
Tools & technologiesAWSAzureEC2iOSLinuxMacOSSplunk
About the role
Key responsibilities & impact- Lead all IT operations for a largely remote organization, providing strategic direction while serving as the senior hands-on technical practitioner and escalation point
- Configure, operate, and maintain network and server systems
- Manage and configure Active Directory, including security groups, domain group policies, Windows update auditing, and feature build deployments
- Administer Azure Active Directory, Azure AD Connect, and SSO integrations, including user account and access lifecycle management
- Administer and maintain Red Hat Enterprise Linux server environments, including build, configuration, security hardening, and patch management
- Oversee Windows Remote Desktop Services environments and Office 365 backup and restoration processes
- Support and enable a remote workforce with secure, reliable access to systems, devices, and applications
- Oversee company-wide IT security, including Azure Conditional Access policies, Windows hardening standards, and Linux security controls
- Maintain and patch Splunk SIEM infrastructure; monitor and act on security event data
- Audit and enforce security configurations across AWS VPC and EC2 environments
- Own corporate cyber insurance compliance obligations and annual renewal process
- Develop and improve the corporate Security Awareness and Training Program
- Enforce Technology Security Policy and maintain Corporate Technology Retention and Disaster Recovery Policies
- Coordinate Corporate Technology Penetration Testing engagements and partner with the CTO on regulatory compliance requirements such as SOC
- Own and manage the full IT department budget, including hardware, software, licenses, and SaaS procurement
- Conduct software and SaaS licensing cost audits, manage cellular corporate accounts, and track licenses and vendors
- Manage physical network hardware, infrastructure, and corporate building access system
- Oversee hiring, performance management, and mentoring of IT team members
- Partner with Executive Leadership and the CIO on adherence to IT policies and strategic technology direction
Requirements
What you’ll need- 12+ years of progressive Information Technology experience with demonstrated growth in scope and responsibility
- Proven experience managing people and leading technical teams, including hiring, performance management, and development
- Proven experience managing an entire IT department with full budget authority
- Proven experience overseeing IT security across an entire company
- Demonstrated experience supporting a remote workforce
- 10+ years of Windows Server administration, including hands-on experience managing and configuring Active Directory
- Expert-level knowledge of the Microsoft ecosystem, including Office 365, Azure AD, and Azure AD Connect; Google Workspace-only experience will not be considered
- 10+ years of Linux server administration; Red Hat Enterprise Linux strongly preferred
- Working knowledge of Amazon Web Services, including VPC, EC2, S3, and Route 53
- Solid understanding of VPN infrastructure, enterprise networking, and routing protocols
- Proficiency with Microsoft Windows, macOS, and iOS operating systems, Microsoft Office Suite, and Salesforce
- Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders
- Self-directed, organized, and able to manage multiple priorities in a fast-paced, high-accountability environment
- Ability to report on-site to the New Hope, PA office 1–2 times per week
- Bachelor’s degree in Computer Science, Computer Information Systems, or equivalent Information Technology work experience is required
Benefits
Comp & perks- Full-time opportunity
- Travel required, up to 10%
- Opportunities for growth and personal development within highly dynamic team
- Robust, low-cost benefit packages
- Benefit coverage begins the first date of employment
- Paid Time Off
- Volunteer Time Off
- Dependent Care
- 401k match
- Employee referral bonuses
