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Tenna

Sales Engineer, Northeast

Tenna

. Provide technical sales support throughout all aspects of the sales cycle, including product demonstrations .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical sales support and training within a SaaS environment, with a strong focus on customer engagement and product knowledge. Proficient in utilizing Salesforce and HubSpot for managing customer relationships and technical inquiries.

Highest-signal resume keywords
Technical Sales SupportSaaS Environment ExperienceSalesforce ProficiencyCustomer Success CollaborationConstruction Technology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical SupportProduct DemonstrationsConsultative SellingAd Hoc ReportingMicrosoft Office SuiteExcelPowerPointHelp ScoutHubSpotDatabase Management
Soft Skills
Analytical CuriosityProblem-SolvingAdaptabilityService OrientationPositive Attitude
Tools & Technologies
SalesforceHubSpotHelp ScoutMicrosoft OfficeExcelPowerPoint
Industry Keywords
Construction TechnologySaaSTechnical SalesCustomer SuccessProduct Roadmap

About the role

Key responsibilities & impact
  • Provide technical sales support throughout all aspects of the sales cycle, including product demonstrations
  • Answer prospective customer questions and convey the technical capacities of Tenna’s platform
  • Build and maintain software demonstration environments per specifications
  • Use a consultative approach to understand and address prospective customers’ pain points
  • Work with Customer Success to address technical support questions from existing customers as needed
  • Collaborate with Engineering and Product on platform changes and customer issues
  • Stay aware of the product roadmap, hardware products, and new feature rollouts
  • Serve as the company’s SME on platform-specific features and functionalities
  • Lead product-specific support and internal training
  • Onboard newly hired Sales and Customer Success Representatives onto the platform
  • Certify and sign off on internal training programs
  • Collaborate with Marketing to revise technical presentations and materials
  • Evaluate Sales and Customer Success strategies and recommend adjustments
  • Liaise with Executive Leadership on internal training, strategy, and product roadmap
  • Complete ad hoc reporting
  • Assist with maintaining Salesforce and HubSpot databases

Requirements

What you’ll need
  • 5+ years’ experience in a Sales Engineer or pre-sales role
  • 5+ years’ experience providing technical support within a SaaS environment
  • Experience working within construction technology or the construction industry is an absolute plus
  • Experience working in a technical, production-driven environment
  • Strong experience with Salesforce, Help Scout, HubSpot, or similar programs preferred
  • A self-motivated and adaptable person with a strong service orientation and a “do what it takes” attitude
  • Strong, active analytical curiosity and creativity, as well as flexible critical thinking and problem-solving abilities
  • Solid computer skills (Microsoft Office, Excel, PowerPoint, etc.)
  • Ability to flexibly travel 50% as business dictates
  • Ability to prioritize and multitask in a fast-paced environment
  • Positive attitude with a strong desire to learn and stay abreast of changes to our platform
  • Bachelor’s Degree in Business, Marketing, Computer Science, or a related field is preferred
  • Must be currently living in or willing to relocate to New York, New Jersey, or Pennsylvania

Benefits

Comp & perks
  • Full-time opportunity
  • Competitive compensation package and commission plan offered
  • Robust, low-cost benefit packages are offered
  • Benefit coverage begins on the first date of employment
  • Paid Time Off and Volunteer Time Off are offered
  • Dependent Care offered
  • 401k match
  • Employee referral bonuses
  • Remote work arrangement
  • Travel up to 60%