FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical sales support and training within a SaaS environment, with a strong focus on customer engagement and product knowledge. Proficient in utilizing Salesforce and HubSpot for managing customer relationships and technical inquiries.
Highest-signal resume keywords
Technical Sales SupportSaaS Environment ExperienceSalesforce ProficiencyCustomer Success CollaborationConstruction Technology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportProduct DemonstrationsConsultative SellingAd Hoc ReportingMicrosoft Office SuiteExcelPowerPointHelp ScoutHubSpotDatabase Management
Soft Skills
Analytical CuriosityProblem-SolvingAdaptabilityService OrientationPositive Attitude
Tools & Technologies
SalesforceHubSpotHelp ScoutMicrosoft OfficeExcelPowerPoint
Industry Keywords
Construction TechnologySaaSTechnical SalesCustomer SuccessProduct Roadmap
About the role
Key responsibilities & impact- Provide technical sales support throughout all aspects of the sales cycle, including product demonstrations
- Answer prospective customer questions and convey the technical capacities of Tenna’s platform
- Build and maintain software demonstration environments per specifications
- Use a consultative approach to understand and address prospective customers’ pain points
- Work with Customer Success to address technical support questions from existing customers as needed
- Collaborate with Engineering and Product on platform changes and customer issues
- Stay aware of the product roadmap, hardware products, and new feature rollouts
- Serve as the company’s SME on platform-specific features and functionalities
- Lead product-specific support and internal training
- Onboard newly hired Sales and Customer Success Representatives onto the platform
- Certify and sign off on internal training programs
- Collaborate with Marketing to revise technical presentations and materials
- Evaluate Sales and Customer Success strategies and recommend adjustments
- Liaise with Executive Leadership on internal training, strategy, and product roadmap
- Complete ad hoc reporting
- Assist with maintaining Salesforce and HubSpot databases
Requirements
What you’ll need- 5+ years’ experience in a Sales Engineer or pre-sales role
- 5+ years’ experience providing technical support within a SaaS environment
- Experience working within construction technology or the construction industry is an absolute plus
- Experience working in a technical, production-driven environment
- Strong experience with Salesforce, Help Scout, HubSpot, or similar programs preferred
- A self-motivated and adaptable person with a strong service orientation and a “do what it takes” attitude
- Strong, active analytical curiosity and creativity, as well as flexible critical thinking and problem-solving abilities
- Solid computer skills (Microsoft Office, Excel, PowerPoint, etc.)
- Ability to flexibly travel 50% as business dictates
- Ability to prioritize and multitask in a fast-paced environment
- Positive attitude with a strong desire to learn and stay abreast of changes to our platform
- Bachelor’s Degree in Business, Marketing, Computer Science, or a related field is preferred
- Must be currently living in or willing to relocate to New York, New Jersey, or Pennsylvania
Benefits
Comp & perks- Full-time opportunity
- Competitive compensation package and commission plan offered
- Robust, low-cost benefit packages are offered
- Benefit coverage begins on the first date of employment
- Paid Time Off and Volunteer Time Off are offered
- Dependent Care offered
- 401k match
- Employee referral bonuses
- Remote work arrangement
- Travel up to 60%
