Tennr (YC W23)

Implementation Specialist

• Build, test, and optimize customer workflows on Tennr’s platform against the Solutions Engineer’s architecture
• Pressure test designs and flag logic gaps, edge cases, and downstream effects with proposed fixes
• Run multiple concurrent build threads while keeping timelines and status clear for internal stakeholders
• Test work end to end, including edge cases and failure scenarios, and prevent regressions on live enterprise deployments
• Own post-go-live support, customer communication, and issue resolution
• Expand automation into new areas and evolve builds as customer businesses change
• Write well-scoped product tickets and collaborate with Product and Engineering to improve the platform
• Work in an agile cadence including sprints, grooming, and estimation
• Provide accurate forward reads on capacity and at-risk dates
• Collaborate with Solutions Engineers, Account Partners, Product, and Engineering

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Implementation Engineer