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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills to perform Revenue Assurance audits, identify billing discrepancies, and validate financial data. Proficient in analyzing complex datasets and communicating findings to stakeholders in the telecommunications industry.
Highest-signal resume keywords
Revenue Assurance AuditsData AnalysisTelecommunications Industry KnowledgeMicrosoft Excel ProficiencyContract Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Anomaly DetectionTrend AnalysisInvoice ValidationBilling ReconciliationData Interpretation
Soft Skills
Problem-SolvingAttention to DetailCommunication
Tools & Technologies
Microsoft AccessMicrosoft WordMicrosoft OutlookClient PortalsInternal Dashboards
Industry Keywords
Revenue LeakageUnder-BillingCustomer OrderingProvisioningBilling Processes
About the role
Key responsibilities & impact- Perform Revenue Assurance audits for assigned telecommunications clients to identify billing inaccuracies, revenue leakage, and under-billing opportunities
- Analyze and reconcile customer revenue, billing, provisioning, ordering, invoice, and contract data
- Apply anomaly detection, trend analysis, contract analysis, order-to-bill analysis, and invoice validation to identify billing discrepancies
- Determine whether discrepancies represent actual revenue leakage or under-billing
- Validate billing issues by researching contracts, orders, provisioning records, invoices, and billing rules
- Collaborate with client teams to correct inaccurate billing through ordering and billing processes
- Track opportunities, corrections, and financial results through client portals and internal dashboards
- Monitor revenue assurance opportunities and ensure corrections are implemented and reflected in billing
- Prepare analytical reports, findings, and supporting information for internal and client requests
- Meet performance, productivity, and revenue recovery targets and report progress
- Communicate findings, financial impact, and root causes to technical and business stakeholders
Requirements
What you’ll need- Strong analytical and problem-solving skills, with the ability to identify patterns, investigate anomalies, and determine root causes
- Ability to work with and analyze large and complex datasets from multiple sources
- Strong telecommunications industry knowledge, particularly in customer ordering, provisioning, billing, contracts, and revenue processes
- Ability to interpret telecommunications contracts, service orders, invoices, and billing records
- Strong attention to detail and ability to identify discrepancies across multiple systems and data sources
- Proficiency with Microsoft Excel, including data analysis, reconciliation, filtering, formulas, and reporting
- Working knowledge of Microsoft Access and the ability to query and analyze data
- Proficiency with Microsoft Word and Microsoft Outlook
- Ability to learn and navigate client portals, billing systems, ordering systems, and internal tracking/reporting tools
- Ability to translate technical and analytical findings into clear business conclusions and actionable recommendations
- Bachelor's Degree
Benefits
Comp & perks- Medical, dental, and vision insurance
- Flexible spending accounts (FSA)
- Company-paid life and disability insurance
- 401(k) retirement plan
- Employee ownership through our ESOP
- Paid time off (PTO)
- Eligibility for incentive compensation program
