TEOCO

Analyst

• Perform Revenue Assurance audits for assigned telecommunications clients to identify billing inaccuracies, revenue leakage, and under-billing opportunities
• Analyze and reconcile customer revenue, billing, provisioning, ordering, invoice, and contract data
• Apply anomaly detection, trend analysis, contract analysis, order-to-bill analysis, and invoice validation to identify billing discrepancies
• Determine whether discrepancies represent actual revenue leakage or under-billing
• Validate billing issues by researching contracts, orders, provisioning records, invoices, and billing rules
• Collaborate with client teams to correct inaccurate billing through ordering and billing processes
• Track opportunities, corrections, and financial results through client portals and internal dashboards
• Monitor revenue assurance opportunities and ensure corrections are implemented and reflected in billing
• Prepare analytical reports, findings, and supporting information for internal and client requests
• Meet performance, productivity, and revenue recovery targets and report progress
• Communicate findings, financial impact, and root causes to technical and business stakeholders

Telecom Revenue Assurance Analyst