Utility Credit Analyst

TEOCO

. Research utility invoices and identify credit balances requiring action .

Posted 10/8/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and attention to detail in managing utility invoices and credit balance requests. Proficient in Microsoft Excel and capable of effective communication with stakeholders to ensure timely resolution of outstanding items.

Highest-signal resume keywords

Attention To DetailAnalytical SkillsCredit Balance ManagementMicrosoft Excel ProficiencyCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credit Balance RequestsInvoice ManagementReporting ToolsDispute Management SystemData Tracking

Soft Skills

Problem-SolvingTime ManagementOwnershipAccountabilityCollaboration

Industry Keywords

Utility BillingSupplier CoordinationOperational InitiativesClient SupportHigh-Volume Environment

About the role

Key responsibilities & impact

Research utility invoices and identify credit balances requiring action
Coordinate with utility suppliers to request credit balance refunds or transfers
Follow up with suppliers and internal stakeholders to resolve outstanding requests
Own credit balance requests from initiation through final resolution
Manage requests within the target resolution timeframe of 60 days
Maintain accurate records of credit balance requests
Track request status and daily updates using Excel spreadsheets and the company’s dispute management system
Document actions, communications, follow-ups, and resolutions
Monitor aging requests and proactively follow up on items requiring additional action
Communicate with utility suppliers, internal teams, clients, and other stakeholders
Respond to emails and requests within 48 hours
Conduct weekly or bi-weekly follow-ups on outstanding items
Support special projects, reporting, and analysis
Provide support across Managed Services clients
Assist with unbilled active sites and other operational initiatives
Serve as backup support for team members
Adapt to changing priorities and workload requirements

Requirements

What you’ll need

Strong attention to detail and accuracy
Good analytical and problem-solving skills
Strong ownership and accountability for assigned tasks
Ability to manage multiple requests and priorities in a high-volume environment
Strong written and verbal communication skills
Good follow-up and time-management skills
Proficiency in Microsoft Excel and reporting and tracking tools
Ability to work independently while collaborating effectively with internal and external stakeholders
Willingness to learn utility billing, invoice management, and related software systems
Flexibility to work US business hours or a split US/India schedule, based on business requirements

Benefits

Comp & perks

Advance your career by joining a fast-paced, innovation-focused technology company
Fully remote work arrangement
Potential schedule flexibility: US business hours or a combination of US and India business hours, depending on business requirements